Overview
Patient Pathway administrator
Department: Cancer and Haematology CSU
Band 3 pro rata if part-time
Hours: Full time 37.50 hrs per week. All MKUH roles will be considered for flexible working.
This is an exciting opportunity to join the oncology administrative team; we are seeking a reliable, enthusiastic patient pathway administrator to help deliver a high standard of customer care. You will possess excellent organisational and communication skills with the ability to manage a varied, fast paced workload.
Please note that this post is subject to an initial probationary period of six months, extendable up to a period of 12 months. A DBS check may be required for new employees. MKUH promotes an inclusive workforce and proactively welcomes applications from underrepresented groups in our community.
Interview date: Week commencing 16.02.2026
Responsibilities
* Responsible for providing a wide range of administration and clerical support to the coordinators, consultants and haematology team to facilitate a smooth, efficient and confidential patient pathway.
* To be part of the haematology team and work to ensure the objectives of the Trust are achieved.
* To contribute to the Trust complying with clinical governance and risk management.
* Visit our website for the latest news and opportunities at MKUH (text retained for reference; no external links in final formatting).
About the organisation
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. We are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We also offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. Further investment is underway, including the construction of Oak Wards – a two 24-bed ward block – and the Women and Children’s Centre, set to open by 2030.
Excellent communication and interpersonal skills to deal with patients. High standard of organizational and administrative ability. Good keyboard skills to ensure accurate data entry. Ability to work on own initiative, prioritise own workload, and work under pressure. Numerate & IT literate – including Word and Excel. Excellent telephone manner. Ability to work as part of a team with a friendly and approachable manner. Understanding of confidentiality. Ability to work with and maintain guidelines and policies related to patient access. Liase with outside agencies including GP surgeries, health centres, private hospitals, nursing homes and tertiary centres. Respond to patient queries. Make and re-schedule appointments as required. Deal with incoming mail. Order supplies as required. Contact patients to remind them about their appointments. Assist in dealing with patient complaints. Book interpreters for patients. Assist in training new staff as required. Please refer to the job description for further details.
This advert closes on Thursday 5 Feb 2026
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