Salary: £26,707-£28,031 per annum Location: York Permanent, full time. Introduction to YSJ university Situated in the heart of the historic city of York, and with roots dating back to 1841, York St John University has a long and proud tradition as a distinguished higher education provider. Our success is founded on the quality of academic teaching and research, our thriving campus environment, our professional and pastoral support, and our values of an inclusive, innovative and ambitious community with a strong sense of belonging. The Team The Accommodation Team manages the accommodation portfolio of circa 2000 beds which includes University owned sites, commuting rooms and partnerships with private providers across the city. This involves working with prospective students from the point of application, as well as supporting all those living in university accommodation with any housing related issues that arise. The team works closely with other services such as the Wellbeing team and the Disability and Inclusion team to ensure all students are supported during their time at YSJ. The role The University is looking for someone to join our busy Student Accommodation Team supporting both prospective and current students with all aspects of housing. This can range from providing advice at one of our Open Days on types of accommodation available, to resolving issues within flats for current students. The team consists of 5 members of staff and a team of Residential Support Assistants (current students living in University Accommodation) The role is full time (37 hours per week) with some weekend work required to support Open Days, Visit Days and Student Arrival Weekend. A flexi time scheme is available. Work will entail a variety of administrative tasks including responding to emails and phone calls, use of the accommodation management system, and use of social media to promote information to students. Required skills and experience Knowledge and understanding of the experience of students in higher education Effective oral and written communication skills Excellent team worker Additional information For informal queries please contact to Sasha Storie-Pugh s.storiepugh@yorksj.ac.uk or 01904 876552. It is anticipated that the selection process will include an interview. Further details will be provided if you are shortlisted for interview. Unfortunately this role is not eligible for Skilled Worker Visa sponsorship however we welcome your application if you are able to evidence right to work in the UK via an alternative route.