Location: City of London (Hybrid – 3 days per week in office)
Reporting to: HR Director
Overview
This newly created senior role will lead the Talent Centre of Excellence across a UK and international footprint spanning the UK, Ireland, Europe and South Africa.
Sitting within the senior HR leadership team, the Head of Talent Centre of Excellence will be responsible for setting and delivering a joined‑up talent strategy covering attraction, development, performance and future workforce capability. The role will balance regional consistency with local nuance, adapting global frameworks where appropriate and building scalable, data‑led talent solutions.
Key Responsibilities
* Define and deliver the end‑to‑end Talent strategy across multiple geographies, ensuring alignment with business priorities and future capability needs.
* Lead strategic workforce and demand planning in partnership with HR Business Partners and senior leaders.
* Monitor internal and external talent trends to inform planning, investment and prioritisation.
Talent Programmes & Capability
* Oversee talent acquisition, onboarding, performance management, succession planning and talent review processes.
* Lead learning and leadership development strategy, ensuring programmes are relevant, scalable and aligned to business needs across regions.
* Shape and deliver an employer brand and candidate experience that supports international talent attraction.
Data, Governance & Optimisation
* Use talent analytics, digital tools and emerging AI capability to guide decision‑making and improve outcomes.
* Own policies, governance and risk management relating to talent and performance.
* Manage the Talent CoE budget and vendor landscape, ensuring value, quality and consistency.
* Lead diversity and inclusion reporting relevant to the talent agenda across the international footprint.
Leadership & Stakeholder Engagement
* Lead and develop a multi‑disciplinary Talent CoE team.
* Act as a senior advisor to HR and business leaders, influencing change and driving adoption.
* Contribute to wider HR transformation and efficiency initiatives as part of the HR leadership team.
Experience & Capability
* Significant experience leading a Talent or Centre of Excellence function within a complex, multi‑country organisation.
* Strong strategic capability combined with practical delivery experience.
* Demonstrated expertise in workforce planning, leadership development and talent analytics.
* Proven ability to influence senior stakeholders in a matrix environment.
* Comfortable operating at pace, with an adaptable and commercially focused mindset.
* Experience in an IT/Tech or SAAS company is preferred but not essential
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