This is a fantastic opportunity for an Employee Relations Manager with a background in the NHS, healthcare, or a similar sector to support a leading department within Human Resources. The successful candidate must have CIPD Level 5 or 7 and will thrive in a fast-paced environment, providing expert employee relations advice and guidance. Client Details The company is a large organisation in the healthcare sector, with an outstanding reputation in the UK. They are well-respected for their commitment to quality, and their focus on driving professional growth and development. Description Lead and quality-check complex ER casework across the Trust Manage and develop a team of ER professionals (currently 6, growing to 7) Develop and implement an Employee Relations strategy with the Head of ER Oversee ER KPIs, reporting systems, and cultural/EDI trend analysis Act as escalation point for complex or sensitive ER issues Design and deliver ER-related training to HR teams and managers Collaborate with legal teams, trade unions, and governance bodies Contribute to policy development and ensure legal compliance Deputise for Head of ER on key projects and tribunal casesProfile A successful 'Employee Relations Manager' should have: CIPD Level 5 or 7 - essential NHS or similar, wider public sector experience - essential Proven experience managing complex, high-volume ER casework Previous team leadership in a strategic ER environment Ability to manage multiple stakeholders, including unions and legal teams Strong coaching, conflict resolution, and training delivery skills Unflappable, firm but fair approach with excellent interpersonal skills Strong analytical skills for interpreting ER data and trends Confident managing policy development and legal complianceJob Offer A competitive benefit package 6-month initial contract with view to extend or go permanent Hybrid working: 3 days on-site at East Surrey Hospital Opportunity to shape ER strategy and manage a growing team