IT Support Engineer - Junior - Circa £30k Benefits Package. Onsite. Central Cambridge. Permanent. T6/MN/(phone number removed). Onsite - Monday to Friday during Term Time / School Holiday Periods - reduced working hours & flexibility to work from home. *Start Date: End of August 2025. * Have Education Sector experience. *Must be Eligible to work in the UK. Leading Education Provider is seeking to secure Junior IT Support Engineer to part of a centralised IT Support Team. The role will provide support to 3 Schools based in central Cambridge. *The role holder will start at the End of August 2025. Technical Skills Required: IT Support Engineer - 1 - 3 years’ experience. On-site & Remote IT support experience. Education Sector - ideally have provided IT Support in a School environment. MS365 & Google Suite /or/ Google Classroom - experience preferred. Office 365 & Google - User Account Management. Windows 10/11 support. Network Fundamentals & Troubleshooting - such as - Access Points, Wi-Fi, Switches, Firewalls, DNS, DHCP, etc. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. iPads, Apple Laptops & Printer support. Maintain, Troubleshoot & Upgrade - Hardware, Software, Network & Peripheral Equipment. Support Digital Sign-In Systems. Audio Visual - setup of technologies & equipment - i.e., Projectors & Interactive Displays etc. Hardware & Software support - installation, configuration & deployment. Security - Firewall, AV, Web Filters & Security Policies - Fundamentals. Maintain IT Documentation & Asset Register. Ensure Data Protection, Safeguarding & Cybersecurity policies are followed. Participating in IT Projects & Deployments. Liaising with external IT Vendors & IT Service Providers. Excellent communication skills. Good organizational skills & a proactive approach. Flexible - may require some LIMITED out of hours support for events like - Parent Evenings & Conferences etc. Working Hours: Onsite Role - Term Time Hours - 8.30am - 5.00pm. During School Holiday Periods - 8:30am - 4:00pm - flexibility to work from home. Benefits Package: 25 days holiday 8 Bank Holidays / Free Lunches / Pension / Training & Career Progression Opportunities / Yearly Salary Review. Keywords: 1st Line IT Support Engineer, Junior IT Support Engineer, IT Support, Line IT Engineer, IT Support, MS365, Office 365, Google Suite, Google Classroom, Windows 11, Windows 10, Active Directory, Wi-Fi, Network Audio & Visual Devices, TCP/IP, DNS, Firewalls, IT Support, IT Engineer, IT Support, Cambridge, Cambridgeshire, Permanent. T6/MN/(phone number removed)