The Role
Contract Manager – Airport Parking Operations Glasgow Airport £50,000 per year + Competitive Benefits Full‑time, Permanent
We are seeking an experienced Contract Manager to lead a high‑profile airport contract in Glasgow. You will be responsible for delivering operational excellence across the APCOA car park management, revenue generation, and client services. This is a hands‑on leadership role with full accountability for contract performance, financial delivery, and team management.
Why this role stands out:
This isn’t just operational management, this is full contract ownership. You’ll be the trusted partner to the client and the driver of commercial performance. You’ll be the leader of a frontline operational team and the person who makes things happen when it matters most.
Key Responsibilities:
Operations
* Manage day‑to‑day contract operations, ensuring compliance with procedures and standards
* Monitor performance through data analysis, audits, and reporting
* Resolve operational and service delivery issues
Financial
* Manage and deliver contract budget and financial targets
* Maximise revenue and control costs
* Produce forecasts, variance reports, and performance analysis
Client Management
* Act as the main point of contact for the client
* Build strong working relationships and attend regular review meetings
* Support the client’s business objectives
People Management
* Lead, develop, and motivate teams
* Manage recruitment, performance, and training
* Handle employee relations and staff engagement
Business Development
* Identify opportunities to grow revenue and improve service delivery
* Compliance, ensure Health & Safety and regulatory compliance at all times
Who we’re looking for:
You’re likely already operating as a Contract Manager, Operations Manager, or Senior Site Manager within a client‑facing environment.
You’ll bring:
* Proven experience managing contracts, budgets, and KPIs
* Strong leadership and team development skills
* Confidence working directly with clients and stakeholders
* A proactive, solutions‑focused mindset
* Airport, parking, or facilities management experience is a strong advantage but not essential
Requirements:
Essential
* Minimum 2 years’ experience in contract or operations management
* Strong financial and commercial awareness (budgets, KPIs)
* Experience managing teams in a fast‑paced environment
* Excellent communication and stakeholder management skills
* Proficient in Microsoft Office
* Full UK driving licence
Desirable
* Experience in airport, parking, or facilities management environments
* Knowledge of Health & Safety, employment law, and contract law
The Opportunity:
This is a high‑impact role where you’ll have real autonomy, visibility, and the ability to shape performance and outcomes. If you’re ready to step into a role where you can truly own the operation and make a difference, this is it, so we want to hear from you.
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