SIA Matchday Security Officer
£14 – £16 per hour (above industry average)
About the Role
IPM is recruiting Matchday Response Security Officers to support matchday operations at Eco-Power Stadium, Doncaster. Our teams are committed to the highest professional standards, with a focus on safety, service, and integrity. As part of our event security operation, you will play a vital role in ensuring a safe and enjoyable environment for all spectators.
Key Responsibilities
* Conduct pre- and post-event safety checks
* Perform searches on entry to venues
* Monitor access points and carry out site perimeter patrols
* Manage ingress and egress safely and efficiently
* Oversee crowd management, ensuring safety plans are followed
* Apply conflict management techniques to de-escalate situations
* Report and respond to anti-social or suspicious behaviour
* Provide clear customer service and direction to spectators
* Carry out ejections and physical interventions where required
Requirements
* Valid SIA Door Supervision Licence (essential)
* Level 2/3 Spectator Safety Certificate (or willingness to achieve — training provided by IPM)
About You
* Strong customer service skills and a professional manner
* Excellent verbal and written communication
* Smart and presentable appearance
* Confidence in conflict resolution and handling challenging situations
* Strong awareness and vigilance to risks
* Comfortable working in busy environments
Screening
All successful applicants will undergo vetting and security screening in line with BS7858:2019 standards.
Why Work for IPM?
At IPM, our people are our strength. We offer industry-leading pay rates and are committed to looking after our team both on and off duty.
Benefits include:
* Higher than industry-standard rates of pay
* Flexible scheduling with priority given to regular matchday staff
* Free training and development opportunities (Spectator Safety, First Aid, Supervisory courses)
* Clear progression pathways into supervisory and management roles
* Access to varied deployments across sports, concerts, and major events nationwide
* Employee welfare support, including access to guidance services
* Recognition and reward schemes for excellent performance
* A professional, respectful, and supportive working environment
Job Types: Part-time, Zero hours contract
Pay: £14.00-£16.00 per hour
Experience:
* Event Steward / Spectator Safety: 1 year (preferred)
Licence/Certification:
* Level 2 spectator safety certificate (required)
Work Location: In person