Job Title: Service / Parts Advisor Job Type: Permanent Salary: £35,000 + Bonuses
This is a fantastic opportunity for someone with previous motor trade, commercial vehicle, service, or parts experience looking to join a stable business with excellent long-term prospects and employee benefits.
Working Hours:
40 hours per week
Monday to Friday
Flexible shift patterns available (afternoon/evening hours required up to 10pm)
1 in 4 Saturdays on a rota basis
Main Duties & Responsibilities:
Preparing job cards and raising invoices using Kerridge DMS and customer authorisation platforms
Managing customer enquiries both over the phone and face to face
Liaising with technicians regarding workshop progress and workload
Managing daily service bookings and workshop loading
Keeping customers updated regarding work, authorisations, and costs
Arranging subcontractor work and following up where required
Completing estimates accurately and efficiently
Ensuring high levels of customer service at all times
Requirements:
Previous experience within a Service Advisor, Parts Advisor, or automotive/commercial vehicle role
Kerridge DMS experience highly desirable
Strong communication and organisational skills
Ability to manage workload in a fast-paced environment
Customer-focused approach with strong attention to detail
Benefits:
Bonus scheme
Paid overtime
Increased holiday entitlement with service
Healthcare scheme
Recruitment incentive awards
Cycle to work scheme
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