The Cancer Support Worker team at UHBW are looking for an enthusiastic and motivated person to join our compassionate & well established team of cancer support workers, who provide personalised support and information to people living with and affected by cancer.
Our cancer support workers work closely with all members of the cancer clinical teams and cancer services across the Trust, providing co-ordination & delivery of support and signposting to additional services.
This provides a fantastic opportunity for you to contribute to improving the overall experience of cancer care at UHBW and work within a friendly and supportive team with an interdisciplinary approach to delivering personalised care.
Key Responsibilities:
* Provide telephone advice and refer on or signpost to other sources of support
* Demonstrate the ability to recognise and respond appropriately when faced with a sudden deterioration or an emergency situation, alerting the clinical team or enabling rapid response as appropriate
* Guide people through the use of self-management resources
* Complete and contribute to the holistic needs assessment and the development of an individual care plan
* Make outbound telephone calls to patients to assess ongoing needs to enable a proactive prevention approach
* Support people to access appropriate information and support, by sign-posting to a range of support services and take an approach which helps people to self-manage where appropriate
* Keep up to date with relevant information and contacts with local services
* Encourage and support active and healthy lifestyle choices
* With guidance from the clinical team, coach patients and carers to understand what future signs, symptoms or situations to be aware of that would indicate concern and how to make contact when they feel that their condition or needs have changed, including what to do out of hours
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.
UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact.
UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.
For further details / informal visits contact: Name: Lucy Osborne Job title: Personalised Care & Support Manager for Cancer Email address: lucy.osborne@uhbw.nhs.uk Telephone number: 01173423369
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