We have an excellent opportunity for an experienced Patient Coordinator with excellent communication skills to join a busy team in the outskirts of Reading. This role is pivotal in providing a seamless experience for patients referred for advanced treatments, while also supporting the clinicians and administrative team with efficient and effective coordination.
Job Type: 12 month fixed-term contract
Location: Pangbourne
Working Hours: Monday to Thursday 8AM - 5:15PM, Fridays 8AM - 4PM (Part time hours also considered)
Salary: Dependent on experience As the Patient Coordinator, you will be responsible for:
Act as the main point of contact for all incoming referrals.
Liaise with dentists to collect all necessary clinical information.
Ensuring patients are followed up, booked in and informed at every stage.
Providing patients with treatment information, fee estimates and appointment options.
Ensuring all documentations are prepared and distributed and maintain all patient records ensuring they are kept up to date with referrals and treatment progress.
Provide exceptional patient care and customer service. The successful Patient Coordinator have the following related skills / experience:
Previous clinical experience within a dental or healthcare setting would be highly beneficial but not essential.
Exceptional organisational and administrative skills.
Excellent written and verbal communication skills.
Confident, professional and compassionate