Duties and Responsibilities: Manage day-to-day office operations, ensuring efficiency and effectiveness. Generate leads through networking, cold calling, attending industry events, and leveraging social media. Schedule and assign cleaning duties to staff members. Conduct regular inspections of the premises to ensure cleanliness and adherence to health and safety standards. Provide ongoing training and support to existing staff to improve efficiency and effectiveness. Coordinate with IT support for troubleshooting and maintenance of office technology. Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels. Order cleaning supplies and equipment as needed, while adhering to budget constraints. Develop and manage the cleaning department budget, ensuring cost-effective operations. Conduct risk assessments and implement safety protocols to minimize hazards. Handle any complaints or issues related to cleaning services promptly and professionally. Maintain records of cleaning schedules, staff performance, and inventory usage. Implement quality control measures to ensure high standards of cleanliness are maintained. Gather feedback from staff and management to improve cleaning services. Skill/experience/qualifications: Ability to lead and motivate a team effectively. Strong attention to detail to ensure high standards of cleanliness are maintained. Ability to prioritize tasks and manage time effectively. Proficiency in using cleaning equipment and understanding cleaning chemicals and their proper usage. Familiarity with the cleaning industry, including best practices, equipment, and product.