Summary We are currently recruiting for an Apprentice Legal Administrative Assistant. This is an exciting opportunity for someone who is looking to develop a career within the legal sector. You will work towards a Business Admin Level 3 qualification whilst supporting us answering calls, liaising with clients alongside other admin duties. Wage £13,741 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices Check minimum wage rates (opens in new tab) bonus available depending on performance Training course Business administrator (level 3) Hours Monday- Friday, 9.00am- 5.00pm (45 minute lunch) 35 hours a week Start date Monday 3 November 2025 Duration 1 year 3 months Positions available 1 Work Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. What you'll do at work Main duties and responsibilities: Deal with all inbound calls from clients and/or source to assist them in beginning their Claim Gather the required information surrounding the case, assess whether case meets criteria and can be accepted Setting up client files on case management system Transferring data from spreadsheet to case management system Updating and maintenance of spreadsheets Chasing clients for information Liaising with clients Responding to clients in accordance with the Firm’s Terms of Business Fulfilling administrative roles Carrying out Anti Money Laundering checks Where you'll work 5 FAIRWAYS OFFICE PARK PITTMAN WAY FULWOOD PRESTON PR2 9LF Training Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. Training provider NORTHWEST EDUCATION AND TRAINING LIMITED Training course Business administrator (level 3) Understanding apprenticeship levels (opens in new tab) What you'll learn Course contents Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required. Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks. Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department. Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation. Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required. Training schedule Level 3 qualification in Business Administration You will be based at our site full time and will be given off the job hours to complete your qualification In-house training where required Requirements Desirable qualifications GCSE in: English (grade 4) Maths (grade 4) Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills About this employer Expert solicitors based in Preston, Law firm specialising in Personal injury advice, services and support. http://www.equitassolicitors.co.uk (opens in new tab) After this apprenticeship Full time position available for successful candidates who complete their apprenticeship Ask a question The contact for this apprenticeship is: NORTHWEST EDUCATION AND TRAINING LIMITED Emma Mortin emma.mortin@nweat.co.uk 07359123505 The reference code for this apprenticeship is VAC1000343953.