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Head of legal operations

Wells
AXA
Head of legal
Posted: 15h ago
Offer description

AXA UK, Royal Tunbridge Wells, England, United Kingdom


Overview

Do you have a passion to drive the department’s transformation agenda with the strategic insight to set the vision and the capability to turn that vision into reality? If you possess the expertise to both think strategically about the future of legal operations and effectively implement those strategies, this could be an excellent opportunity for you. You’ll enhance the efficiency and effectiveness of AXA UK’s Legal team by leading both the formulation and execution of our operational, technological, and commercial strategies.


What you’ll do

* Developing and leading the department’s strategic vision, translating it into actionable plans and initiatives.
* Driving transformative operational, technological, and process improvements to enhance legal services.
* Overseeing governance, risk management, compliance, and performance measurement frameworks.
* Spearheading digital transformation efforts, leveraging automation and AI to increase efficiency.
* Managing operational and financial performance, including budgeting and vendor relationships.
* Fostering strong stakeholder relationships internally and externally to support strategic objectives.
* Championing talent development, change management, and a high-performance team culture.
* Ensuring that governance, compliance, and risk practices support strategic and operational integrity.

As a note, AXA works smartly with flexible arrangements; you may work from home several days a week with the possibility to increase in the future. Flexibility can be discussed with Talent Acquisition.


What you’ll bring

* Bachelor’s degree or equivalent qualification in Business Administration, Law, or a related field.
* Proven experience in strategic leadership in legal operations, project management, or a related role, ideally within complex, regulated environments.
* Demonstrated ability to lead transformational programs, influence senior stakeholders, and foster cross-functional collaboration.
* Strong understanding of financial management, performance measurement, and value-driven decision-making.
* Expertise in digital transformation, leveraging technology, automation, and AI solutions.
* Strong organisational and change/project management skills and attention to detail.
* Excellent communication, stakeholder engagement, and influencing skills at senior levels.
* Presence and gravitas.
* Experience in talent development, change management, and implementing innovative operational models.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.


What we offer

* Competitive annual salary from £95,000 dependent on experience
* Annual company & performance-based bonus
* Contributory pension scheme (up to 12% employer contributions)
* Private health cover
* Life Assurance (up to 10 x annual salary)
* 28 days annual leave plus Bank Holidays
* Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
* AXA employee discounts
* Gym benefits

To apply, click on the ‘apply for this job’ button, log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate based on protected characteristics. If you require adjustments during the application or interview process, AXA offers accessibility support. For assistance, contact martin.eels@axa-uk.co.uk.


Who we are

AXA UK Support Functions power AXA’s three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. We’ll support and develop you with opportunities to grow your career.


Seniority

* Executive


Employment type

* Full-time


Job function

* Legal

Referrals increase your chances of interviewing at AXA UK by 2x

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