We'd love to hear from you if you have:• Relevant sales experience • Excellent written and verbal communication skills • Strong organisational skills and attention to detail • Ability to multi-task, prioritise and maintain confidentiality • Advanced IT skills, including Microsoft Office and booking systems • Basic financial skills and data analysis • A flexible, customer-focused approach and strong team player • Experience of leading a small team and people management skills Booking & Sales Co-ordinatorFlanked by the wild North Atlantic Ocean and a landscape of dramatic cliffs, for centuries the Giant’s Causeway has inspired artists, stirred scientific debate, and captured the imagination of all who see it. Here at our award-winning Visitor Centre, we welcome over 400,000 visitors every year coming to explore the world-famous basalt and iconic coastline. This is an operational role based at the Giant’s Causeway.Your role will focus on coordinating all types of bookings — from initial enquiries through to confirmations and final arrangements — ensuring accuracy and efficiency at every stage. Clear and timely communication is key, with customers and internal teams, so that everyone has the information they need at the relevant time.You’ll provide regular updates to the travel trade industry and act as a consistent point of contact, delivering exceptional service every time.Forecasting will be part of your responsibilities, supplying daily, weekly and monthly reports to help departments manage costs and resources effectively.Sales will also play a role — you’ll actively promote sites across the North Coast area, upselling where possible and attending trade shows and exhibitions to showcase our attractions.Maintaining accurate records and business systems will be essential, as well as ensuring compliance with Trust procedures and supporting environmental management.this role involves day to day leadership of a team of 4. Demonstrable experience of working in a busy, sometimes pressurised environment while maintaining accuracy is essential. This role is responsible for the efficient operation of the booking office that serves both Giant’s Causeway and Carrick-a-Rede and the accurate communication to the delivery teams to ensure a great visitor experience.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. NIJobsClosing Date: 08 February 2026 Important notice In line with our redeployment policy, we’ll prioritise applications from National Trust employees who are under formal notice of redundancy. We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 171147IRC171147BushmillsPermanent f/t (1950 hrs py)Ends: Feb 8th We’re looking for a Booking & Sales Co-ordinator to manage bookings and provide exceptional customer service for the North Coast area. This is a varied role that combines sales, communication and coordination, ensuring smooth operations and great experiences for our visitors and clients.Salary: £26,793 per annumContract: PermanentHours/ working pattern: 1950 hours per year (averaging 37.5 hours per week). This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the yearGiant's Causeway, 60 Causeway Road, Bushmills, BT57 8SUCompliance.Eligibility to Work in the UK26,793 pa