Salary: £28,000 - 35,000 per year Requirements: Experience in an IT support role or strong technical background Good knowledge of Microsoft 365 and Windows environments Basic networking knowledge (IP, DNS, DHCP) A proactive, hands-on approach Someone who enjoys variety and taking ownership Strong attention to detail, particularly around documentation Desirable: ERP system experience Desirable: Power BI or Power Automate exposure Desirable: SQL knowledge Desirable: VMware or server exposure Desirable: Experience in a manufacturing or industrial environment Responsibilities: Providing 1st and 2nd line support for desktops, laptops, printers, scanners, and mobile devices Supporting Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Managing users and access within Active Directory Troubleshooting IT issues across office and production environments Supporting Windows servers and virtual environments (VMware exposure) Assisting with ERP and operational business systems Supporting reporting tools and data queries (SQL / Power BI exposure) Getting involved in automation and process improvements Setting up hardware, new starters, and internal moves Maintaining and improving documentation and IT processes Monitoring patching (Automox), antivirus (Check Point Harmony), and backups (Druva) Investigating issues and ensuring systems remain secure and up to date Supporting networking, scanners, and printers within a manufacturing environment Technologies: Active Directory ERP Hardware Support Microsoft 365 Mobile Power BI SQL SharePoint VMware Windows Office 365 Security More: We are a growing engineering and manufacturing business based in Weston-super-Mare, having recently invested heavily in our facilities, systems, and infrastructure. We are entering a new phase of growth following the award of major new work. We offer a broad, hands-on role with exposure across multiple areas of IT, a mix of support and project work, ongoing training and development opportunities, a 9-day fortnight (every other Friday off), 25 days holiday plus bank holidays, and a company pension and life assurance. last updated 13 week of 2026