Head of Business & Operations for Adult Social Care Our Client is looking for an Interim Head of Business & Operations for Adult Social Care
Strategic Improvement & Transformation
Lead the development and delivery of the ASC Improvement & Transformation Programme working with the Modernisation Programme through a clear outcome based workplan devised with the Director of Modernisation and delivered through the corporate governance structures.
Translate national policy, legislation and regulatory requirements into local improvement initiatives.
Oversee transformation linked to Care Act duties, safeguarding, integration, prevention and independence.
Drive measurable service redesign that improves outcomes and delivers financial sustainability.
Lead preparation for inspections (e.g. CQC assurance framework) and external reviews.
Lead and develop strategies / procedures and guidelines to ensure clear givernance and assurance as part of ASC Operating model
2. Financial Sustainability & Performance
Cordinate, Identify and deliver savings and cost-avoidance initiatives aligned to Medium-Term Financial Strategy across all ASC operational services.
Lead data-driven service redesign using performance, benchmarking and demand modelling.
Oversee and address areas of overspend with operational teams and implement recovery plans where required.
Embed performance management frameworks to monitor impact and outcomes. 3. Programme & Change Leadership
Establish and manage programme governance, risk management and reporting frameworks.
Lead complex change programmes involving multiple stakeholders.
Build capability in improvement methodologies (e.g. Lean, systems thinking, co-production).
Provide clear reporting to senior leadership, Members and Boards. 4. Partnership & System Leadership
Work collaboratively with NHS partners, voluntary sector organisations and community stakeholders.
Support integration priorities (e.g. Better Care Fund, hospital discharge, community models).
Represent ASC at strategic boards and cross-council transformation forums.
Identify work streams and financial mapping across health partners to ensure corporate oversight
Oversee the development / implementation of the s75 arrangment with NELFT to ensure the key performance indicators are deliverd and oversee the govenrance framework / strucutre is implemented.
Build strong working relationships with finance, HR, digital and commissioning colleagues. 5. Culture & Workforce Development
Promote strengths-based practice and person-centred approaches.
Support workforce development aligned to improvement priorities.
Lead engagement with staff to ensure change is understood, owned and embedded