Job Description
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Ref: 23329
The Skills You'll Need: Fluent Mandarin and English. Degrees in Telecommunication/Computing Engineering, or related subjects. Hands-on experience in Telecom network / DICT products
Your New Salary: Highly competitive, depending on experience
Job status: Permanent, hybrid working with 2 days WFH (subject to approval)
Location: Central London
Solution Manager - Summary:
* Work as part of Operations Support team to provide technical solution for company’s Products and Services, including Telecom services, DICT services, to Enterprise and Carrier customers. Involve in all pre-sale lifecycle, including attending pre-sale technical meetings, gathering requirements, and providing solutions on time. Provide technical support during the implementation stage, including provisioning and coordinating with vendor where necessary. Provide technical support for after-sales services where required.
* The main role of this position is to design and deliver DICT and Telecom network projects. The role holder will design DICT and Telecom network solutions for our customer and provide pre-sales solutions, implementation, and maintenance. As a part of this team, the ideal candidate would design, develop, and manage customer projects according to customer technical requirements.
Solution Manager - What You'll be Doing:
* Listen and understand the technical requirements of the customer, reading between the lines to build a solution that outperforms the competitor's offering.
* Apply technical knowledge to analyze, investigate and resolve assigned project challenges.
* Preparing projects required documentation and reports to a high standard for all phases of the project.
* Participate in system level design reviews, and program management reviews to assess design maturity, requirements compliance and to provide informed technical recommendations to the customer.
Solution Manager - The Skills You'll Need to Succeed:
* Fluent in spoken and written Mandarin and English.
* Bachelor's degree or above in Telecommunication/Computing Engineering related subjects.
* Professional Qualification on MCP, Citrix, CCNP, HCIP, VMware VCP and RHCSA will be preferred.
* Solid experience in IT/Telecom markets
* Hands-on experiences in Telecom network, DICT products. Good project management skill and communication skills.
* DICT products & solutions skills: LAN, WLAN, Public/Private Cloud, Firewall, Server, Storage, Phone system, Video Conference and Surveillance system. Telcom network products, leased line, IP Transit.
* Problem solving - ability to use skillset to solve challenges / issues.
* Commercial awareness - ability to compare solutions to find best fit from technical and commercial perspective.
* Commitment to personal development – pushes to improve skillset/stay up to date in their field.
* Good communication skills, work well with customers and colleagues.
* Candidates with less experience will be considered for a junior position.
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We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
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