Overview
Admin Officers provide essential administrative support to court users, judiciary and management. Fixed‑term contract up to 12 months based at Plymouth Combined Court with travel to other sites. Minimum 4 full days per week; part‑time considered.
Your Role
As part of a team you contribute to operational performance. You progress cases through the court/tribunal system and provide administrative support to HMCTS. You have regular contact with users, including members of the Judiciary.
* Preparing papers and files for court, tribunals, hearings and meetings.
* Creating and updating records in our in‑house computer system and entering data.
* Resulting courts accurately, interpreting the information required on a court file.
* Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
* Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc.
* Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations.
Skills & Experience
Friendly and approachable manner, excellent attention to detail, good written and verbal communication skills. Desire to deliver proactive and effective support to customers by phone and email. Skilled in organising time, prioritising efficiently, able to multi‑task and adapt to using various software packages. Enjoy working in a busy environment and helping court users navigate the justice system.
Nationality Requirements
* UK nationals
* National of the Republic of Ireland
* National of Commonwealth countries who have the right to work in the UK
* National of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre‑settled status under the EU Settlement Scheme (EUSS)
* National of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre‑settled status under the EU Settlement Scheme (EUSS)
* Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Security
Successful candidates must undergo a criminal record check. Baseline personnel security standard checks required.
Benefits
* Access to learning and development
* A working environment that supports a range of flexible working options to enhance work‑life balance
* A working culture which encourages inclusion and diversity
* A Civil Service pension with an employer contribution of 28.97%
* Annual leave, public holidays, season ticket advance
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