Overview
:
First Military Recruitment are currently seeking a Technical Services Director on behalf of one of our clients.
The successful candidate will be responsible for the delivery, installation, maintenance and ongoing development of specialist hygiene and chemical dosing solutions across an international customer base. Leading a multidisciplinary team of engineers, project managers and technical specialists, you will ensure projects are delivered on time, within budget and to the highest standards of customer satisfaction.
Our client strongly encourages applications from ex-military personnel; however, all candidates will be considered.
Duties and Responsibilities:
1. Lead the end-to-end delivery and maintenance of specialist hygiene and chemical dosing systems.
2. Manage a team of engineers, project managers and technical personnel to ensure successful project delivery.
3. Ensure all equipment, ancillary parts and materials are available to support installations and maintenance activities.
4. Oversee project planning, scheduling and resource allocation across multiple concurrent projects.
5. Manage project budgets and expenditure, ensuring commercial viability and profitability.
6. Maintain strong relationships with customers and key stakeholders, providing a high level of service and technical support.
7. Support business development activities and contribute to the growth of technical service offerings.
8. Work closely with sales, procurement and operations teams to maximise efficiency and profitability.
9. Support the establishment and ongoing management of third-party logistics operations across international locations.
10. Oversee planned preventative maintenance schedules and service programmes.
11. Identify opportunities to improve operational performance, efficiency and profit margins.
12. Develop and maintain training programmes for customers and internal teams.
13. Provide technical expertise relating to chemical products, dosing systems and associated equipment.
14. Support customer meetings and technical presentations as required.
15. Ensure all processes are documented and comply with relevant quality and operational standards.
Skills and Qualifications:
16. Proven experience in a senior technical, engineering, service delivery or operations leadership role.
17. Strong commercial awareness with experience managing budgets and project profitability.
18. Previous experience leading engineering, technical service or project delivery teams.
19. Excellent stakeholder management and customer-facing skills.
20. Strong analytical and problem-solving abilities.
21. Experience operating within international markets would be advantageous.
22. Knowledge of hygiene, chemical dosing, laundry systems, facilities management, marine, shipping or related industries would be beneficial.
23. Project management qualifications or experience are desirable.
24. Ability to work effectively within a fast-paced and growing organisation.
25. Excellent communication and leadership skills.
Location: Poole
Salary: £70,000 – £80,000 + Car Allowance + Benefits