W Talent is delighted to be partnering with a leading manufacturer of homecare and cleaning products based in Redditch. The company is known for its innovative, high-quality products supplied across UK retail and international markets. The business is now seeking an experienced Freight & Logistics Coordinator to support operations at their Redditch manufacturing facility.
This is a key role within the Supply Chain and Logistics team, responsible for coordinating the movement of goods, ensuring efficient distribution, and supporting the smooth flow of materials and finished products across the supply chain.
Role
The successful candidate will play an important part in managing freight and logistics activities, ensuring that shipments are planned, coordinated, and delivered efficiently while maintaining strong relationships with carriers, suppliers, and internal teams. Working closely with Production, Planning, Customer Service, and Warehouse teams, the Freight & Logistics Coordinator will help ensure on-time deliveries, manage transport documentation, and support continuous improvement within the logistics operation.
Key Responsibilities
* Coordinate domestic and international shipments, ensuring goods are dispatched and delivered on time.
* Liaise with freight forwarders, transport providers, and courier services to arrange cost-effective and efficient shipments.
* Prepare and manage shipping documentation including delivery notes, commercial invoices, customs documentation, and export paperwork.
* Track shipments and proactively manage delays or issues to minimise disruption to customers and internal operations.
* Ensure compliance with transport regulations, customs requirements, and company procedures.
* Maintain accurate logistics records within internal systems and ensure all shipment data is correctly recorded.
* Monitor freight costs and support initiatives to optimise transport efficiency and reduce logistics spend.
* Support inventory movement and stock transfers between internal and external locations where required.
* Book international container collections in line with required transit times and customer commitments.
* Verify freight invoices against agreed rates and challenge discrepancies.
* Support carrier benchmarking and selection based on cost and service performance.
* Act as first point of contact with the 3PL warehouse for shipment queries and documentation.
* Liaise with UK Head Office, Procurement, Finance, Planning, and global parent teams.
Key Requirements
* Proven experience in a logistics, freight coordination, or supply chain role within a manufacturing or distribution environment.
* Strong understanding of domestic and international shipping processes.
* Experience preparing shipping documentation and coordinating with freight forwarders and carriers.
* Familiarity with customs procedures and export documentation is advantageous.
* Good organisational skills with the ability to manage multiple shipments and deadlines.
* Strong problem‑solving skills and ability to respond quickly to logistical challenges.
* Good communication skills and ability to collaborate with cross‑functional teams.
* Experience using logistics, ERP, or transport management systems.
* Proactive, reliable, and demonstrates a strong "can-do" attitude.
Salary & Benefits
A competitive salary of £36,000 to £38,000 plus a benefits package is on offer.
The role is based in Redditch and offers the opportunity to join a growing and innovative manufacturing business, where you can play an important role in supporting an efficient and responsive supply chain operation.
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