Job Title: Fleet Desk Manager
Location: Northampton
Salary: Up to £67,500
Shift: Days
Job Type: Permanent
Main purpose of job:
The Fleet Desk Manager is responsible for the management of all members of the Fleet service team who are based in Northampton, ensuring alongside the team all vehicles are maintained in line with legislation and contractual commitments and are compliant. Optimising vehicle availability, minimising maintenance spend and ensuring the fleet system is kept as up to date as possible, for both fleets.
Key responsibilities / accountabilities:
Responsible for management of all members of the Fleet service team. This will include but is not limited to: -
Day to day team management
Reviewing the targets set and monitoring and managing the team to these targets
Ongoing employee reviews
Identification of development requirements for each employee
Coaching to enhance the skills within the Fleet service team.
KPI team reporting
Responsible for management and scheduling of the mobile engineers.
Day to day team management, including logistical management for business cover
Reviewing the targets set and monitoring and managing the team to these targets
Ongoing employee reviews
Identification of development requirements for each employee,
Fully responsible for overseeing the maintenance in line with manufacturers recommendations, legislation and contractual obligations. This will include but is not limited to: -
Management of vehicle repairs and servicing to ensure that they are carried out cost effectively, both internally and subcontracted.
Identifying rechargeable damage and liaising with the liable party to obtain approval.
Ensuring warranty periods are maximised and policy claims applied.
Negotiating with third party repair agents to ensure fair charges.
Sourcing the most competitive and cost-efficient parts and suppliers, whilst maximising the vehicle availability to the customer.
Ensure paperwork from third party suppliers and inhouse workshops are completed and returned on a timely basis aligned to contractual obligations
Negotiate, monitor, measure and recommend third party suppliers to support the maintenance requirements ensuring the contractual requirements for the customer are delivered.
Responsible for monitoring and management of allocated key suppliers to their contractual terms, including measurement against SLAs.
Support and leadership in the dealing with supplier invoice dispute and resolution, to prevent delay in service.
Liaising with customers to build and keep relationships, ensuring the Fleet service team deliver to the contractual customer requirements.
To ensure the fleet management system is used in accordance with company and legal requirements, which further enable accurate reporting and financial cost control.
Any other reasonable requests as required.
About The Candidate:
Essential Skills
Have a proven experience in management of Fleet staff
High level of knowledge and use of computers
Strong communication skills
Presentable, proactive person with the ability to conduct themselves in a professional manner focused on seeking to resolve any problems.
An ability to work independently and as part of a team.
Ability to influence change at all levels
Excellent organization skills, with high levels of attention to detail with ability to multitask and prioritise deadlines.
A full clean driving license.Desirable Skills
Have a recognised vehicle engineering qualification i.e. City & Guilds
Hold a Certificate of Professional competence (CPC) National
Hold a management qualificationEven if you don’t meet all the criteria, we encourage you to apply. We value diversity and we’re excited to hear from passionate individuals like you! If you’re ready to contribute to the team, please apply.
Please note, applicants must have the right to work in the UK. We do not offer visa sponsorship.
Working hours
Monday to Friday - 40 hours per week, 8:30am - 5:30pm
Inclusion
As a Disability Confident Employer, we want to ensure that our vacancies are accessible for everyone. If you have a disability, long term health condition or are neurodiverse and need us to adjust our recruitment process please get in touch with our recruitment team.
About The Company:
What can we offer you?
Generous Holiday Allowance: 25 days per year, you also get to enjoy a day off for your birthday, Christmas Eve, and New Year’s Eve. You can also buy or sell up to a week’s leave days
Share Save Scheme: Annually, you have the opportunity to buy shares at a discounted rate
Profit Related Pay: We share some of our annual profit with our eligible employees
Pension Plan: We contribute up to 10% of your annual salary towards your pension
Family Friendly policies: We offer enhanced parental pay and paid time off for fertility treatment
Employee Discounts: Enjoy exclusive discounts on entertainment, travel, shopping, motoring and more
Volunteering Day: Contribute to causes you care about with one volunteering day per year
Life Assurance and Personal Accident Cover
To apply for this Commercial Fleet Desk Manager role, please submit your CV via this advert or contact (url removed) or (phone number removed)