Job Description
The Company Benefits and Rewards on Offer;
* You will be working for a high successful company.
* Friendly and supportive working environment.
* Continuous development.
* Monday – Friday working, no weekends!
* A permanent contract from day one.
* Competitive salary
The Company you will work for;
Mtrec Commercial are proudly representing our highly established and successful client on their search for an experienced Import/Export Coordinator to join the company as soon as possible. If you have the skills and experience required, please apply for an immediate response!
The Role you will be doing;
* Review schedules and facilitate the release of customer’s sales orders and associated documentation.
* Commodity code / tariff code administration
* Facilitate the shipping of customer orders both domestically and international using couriers, freight forwarders,
* customer intermediary and customer portals.
* Assist with Customs Clearance.
* Respond to queries for Contracts, Sales, Customer Services, Quality, Purchasing and Accounts
* Provide information and prepare progress reports as required by the management team.
* Export licensing and compliance
* Support activities that are required for UK government departments, including
* Export Control Unit
* Department for International Trade.
* Facilitate claims with couriers and freight forwarders
* Troubleshoot and resolve operational support issues.
* Record keeping and archiving
* Track process quality issues that prevent on-time delivery
* Support improvement programs for the continued development of the company Quality, Health, Safety &
* Environmental management system
* The role is working Monday – Friday general office hours.
About you;
* Well organised and strong administrative and IT skills
* High level of numeracy
* Excellent organisational skills, ability to multitask to achieve deadlines and targets
* Computer literate and able to use multiple applications
* Previous experience and understanding of customs processes such as: import/ export declarations, VA
* Tariff codes, commercial invoices, incoterms & harmonised tariff code
* Be a self-starter and able to prioritise work by customer due date.
* Great customer service is needed along with strong communication skills.
* Problem Solving
* 2 years' experience in domestic and International shipping
* Experience of courier / freight forwarder / Customer portals