Job Overview
The Accounts Assistant plays a key role in supporting the finance function. Ensuring accurate financial administration and effective management of customer accounts. This position combines day-to-day duties with responsibility for overseeing credit control processes to maintain healthy cash flow and control customer relationships.
Responsibilities:
Credit Control
* Manage the full credit control cycle, including issuing statements, monitoring aged debt, and following up on overdue accounts.
* Processing bank receipts and applying to the correct customer and invoice on our ERP system
* Allocate contra payments as per customer remittances
* Build and maintain positive relationships with customers to encourage timely payments
* Investigate and resolve invoices disputes or queries promptly, liaising with Sales Team and Customer service where necessary
* Support sales and operations teams with order processing and customer communication
* Assess new customer credit applications and perform credit checks where necessary
* Prepare weekly debtors reports for sales and management teams
* Escalate high-risk or long outstanding debts to Financial Controller
* Conduct annual credit reviews on all existing customers and ensure credit limits are set appropriately
Accounting
* Assist with bank reconciliations and month-end processes
* Support preparation of monthly reports, invoices, and reconciliations
Ecommerce
* Reconcile sales orders to received payouts (various platforms)
* Create orders and raise sales invoices
* Ensure accurate and timely accounting of fees, customer claims, promotions and discounts
Audit, Compliance and Controls
Assist with annual audit process
Other responsibilities
* Manage finance mailbox
* Support for Australian subsidiaries across sales and purchase ledgers (customer and supplier invoices)
Requirements:
* GCSEs (or equivalent), especially Maths and English (grade 4/C or above) or AAT L2
* Minimum 3 years of experience in accounting or finance
* Strong understanding of credit control process
* Excellent communication skills, both written and verbal
* Strong Microsoft Office skills, especially in Excel (e.g., formulas, pivot and spreadsheet management)
* High attention to detail and strong organisational skills
* Team player
* Ability to work independently, prioritise tasks and meet deadlines
* A proactive, problem-solving approach with a focus on accuracy and customer service
Salary: £25,000 per annum
Location: Wells, Somerset