Employer description: \nDXC Technology is the worldâs leading independent, end-to-end IT services company. We serve nearly 6000 private and public sector clients across 70 countries. We thrive on creating value for our customers by expertly guiding their digital transformation journeys.\n\nAbout the role:\nWe are looking for the next generation of apprentices to join our organisation. If thatâs you, then read on!\n\nOur apprenticeships are designed for talented, passionate people who are looking to join an agile world leader and are ready to deliver the best solutions to transform businesses in the new digital world.\n\nThe IT Analyst Apprentice will focus on operating and maintaining the cloud environments of DXC customers. The main goals are to deliver agile and secure managed services on cloud platforms, to continuously increase the level of automation and security, to ensure high availability of the service, and to achieve a high level of customer satisfaction.\n\nSalary: £18,000 per annum\n\nWorking hours: Monday to Friday, 9am - 5pm\n\nBenefits:\nâ¢\tFree onsite parking\nâ¢\tFree onsite gym\nâ¢\tOnsite cafe\nâ¢\tGames area\n\nNeed to know:\nIf successful at the screening stage, candidates will be invited to one of our great assessment days taking place in on 4th & 5th March. Successful candidates will start their career with us in October 2026.\nYou must also be able to get to our office location when required (up to 5 days a week). You must be eligible to obtain a certain level of security clearance as we primarily work on secure defence accounts, therefore dual nationals or visa sponsorships are not accepted on our programme.\n\nFuture prospects:\n90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.\n Duties will include:\nâ¢\tProvide first-line technical support for infrastructure services and applications, assisting with routine user issues and service requests\nâ¢\tAct as a superuser for allocated systems, supporting end users with standard functionality and access\nâ¢\tAssist with monitoring and initial troubleshooting of digital services, escalating issues to senior team where necessary\nâ¢\tCollaborate with team members to support day-to-day operation of infrastructure service needs\nâ¢\tParticipate in infrastructure related tasks and projects to gain hands-on experience across multiple technologies and disciplines\nâ¢\tAssist in the maintenance of support documentation and knowledge resources for the team\n\nYou will learn and gain experience of the following operational tools, concepts & technologies:\nâ¢\tWintel\nâ¢\tStorage\nâ¢\tSQL Database\nâ¢\tOracle Database\nâ¢\tVMWare\nâ¢\tTesting\nâ¢\tTooling\nâ¢\tUnix\nâ¢\tLinux\n Desirable skills:\nâ¢\tA strong desire to gain experience in technology \nâ¢\tAbility to work under pressure\nâ¢\tA continuous learner that stays abreast of industry knowledge and technology\nâ¢\tGood written and verbal communication skills\n\nImportant information:\nThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.\n\nStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.\n\nOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.\n\nIf you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!\n\nPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.\n