Hamilton
Job Summary
The Police Investigations and Review Commissioner is currently seeking to recruit a CORPORATE SERVICES ASSISTANT to join her team who are based in Hamilton.
The PIRC was established in 2013 and is responsible for carrying out independent investigations into incidents involving the police and independently review the way the police handle complaints from the public.
Our aim is to secure public confidence in policing in Scotland by supporting continuous improvement and promoting positive change.
Working as part of Corporate Services team, the post holder will be responsible for supporting the smooth running of the PIRC office, through provision of efficient and effective delivery of administration areas, ICT and facilities work.
Job Description
Specific Duties:
Be the first point of contact for internal and external customers and visitors to PIRC buildings.
Support the Corporate Services Team in facilities activities e.g. reporting maintenance issues and escorting contractors on site.
Provide first line IT support, including set up of kit and workstations for staff
Update and maintain corporate data bases, organise and store paperwork, documents and computer-based information, in accordance with records management policy and ensure that data security is maintained at all times.
Ensure that customer enquiries are dealt with in a timely manner and that enquiries are passed or escalated to the appropriate person.
Organise appointments, meetings, travel/accommodation and events as required.
Review and update Corporate Services procedures relating to role
Maintain general office supplies – stationery, toners, tea/coffee etc.
Provide cover for the Corporate Services team as required.
Promote diversity, equality and inclusion as part of the culture of the organisation
Responsible for setting up the meeting room for training, CS meetings and CS events.
Responsible for maintaining supplies of tea, coffee, biscuits for meeting room
Undertake any other task as directed by the Commissioner or line manager in line with corporate objectives and responsibilities of post.
Specific Duties:
Be the first point of contact for internal and external customers and visitors to PIRC buildings.
Support the Corporate Services Team in facilities activities e.g. reporting maintenance issues and escorting contractors on site.
Provide first line IT support, including set up of kit and workstations for staff
Update and maintain corporate data bases, organise and store paperwork, documents and computer-based information, in accordance with records management policy and ensure that data security is maintained at all times.
Ensure that customer enquiries are dealt with in a timely manner and that enquiries are passed or escalated to the appropriate person.
Organise appointments, meetings, travel/accommodation and events as required.
Review and update Corporate Services procedures relating to role
Maintain general office supplies – stationery, toners, tea/coffee etc.
Provide cover for the Corporate Services team as required.
Promote diversity, equality and inclusion as part of the culture of the organisation
Responsible for setting up the meeting room for training, CS meetings and CS events.
Responsible for maintaining supplies of tea, coffee, biscuits for meeting room
Undertake any other task as directed by the Commissioner or line manager in line with corporate objectives and responsibilities of post.
Person specification
Specific Duties:
Be the first point of contact for internal and external customers and visitors to PIRC buildings.
Support the Corporate Services Team in facilities activities e.g. reporting maintenance issues and escorting contractors on site.
Provide first line IT support, including set up of kit and workstations for staff
Update and maintain corporate data bases, organise and store paperwork, documents and computer-based information, in accordance with records management policy and ensure that data security is maintained at all times.
Ensure that customer enquiries are dealt with in a timely manner and that enquiries are passed or escalated to the appropriate person.
Organise appointments, meetings, travel/accommodation and events as required.
Review and update Corporate Services procedures relating to role
Maintain general office supplies – stationery, toners, tea/coffee etc.
Provide cover for the Corporate Services team as required.
Promote diversity, equality and inclusion as part of the culture of the organisation
Responsible for setting up the meeting room for training, CS meetings and CS events.
Responsible for maintaining supplies of tea, coffee, biscuits for meeting room
Undertake any other task as directed by the Commissioner or line manager in line with corporate objectives and responsibilities of post.
Equality Statement
The PIRC is an equal opportunities employer and is committed to promoting a diverse workforce, with an emphasis on the PIRC values of integrity, impartiality and respect. We, therefore, encourage and welcome applications from all members of the community. We are committed to the Disability Confident Initiative and offer a guaranteed interview to any applicant who meets all of the selection criteria required for the post and considers themselves to be disabled.
For information on this vacancy please contact the Human Resources Department at or call on
Behaviours
We'll assess you against these behaviours during the selection process:
Communicating and Influencing
Working Together
Managing a Quality Service
Delivering at Pace
Alongside your salary of £26,245, Police Investigations and Review Commissioner contributes £7,603 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Hybrid working
Flexible working
25 days of annual leave
5 privilege days
6 public holidays
Pension with generous employer contribution
Competitive pay for sickness, maternity & paternity leave
Access to Edenred My Lifestyle discount site
Access to Employee Assistance Service
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
How To Apply
Apply online, you must provide a CV and Supporting Statement (of no more than 1000 words) which provides evidence of how you meet the skills, experience and behaviours listed in the Success Profiles above.
Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.
Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.
Successful applicants will be invited for further assessment; this will consist of an interview and scenario-based presentation.
We will provide feedback on request to candidates who attend an interview/assessment.
The closing date for applications is midnight on Sunday 1st of March 2026
Please continue to check your account on our recruitment portal as all applicants will have the status of the application updated on their account.
Please note we are unable to provide feedback on unsuccessful applications.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Medical
Successful candidates will be expected to have a medical.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
Name : HR Team
Email :
Telephone :
Recruitment team
Email :
Further information