Vacancy Information
Hourly rate of pay: £ - £
Days and Hours of Work:
Monday - Thursday, 09:00-17:00
Friday, 09:00-16:00
Flexi time is applicable, and starting and finishing times are flexible.
To start asap.
We are seeking a proactive and results-driven individual to support the continuous improvement of service delivery, process efficiency, and stakeholder engagement across our People & Council Support services.
In this role, you will play a key part in driving positive change by identifying opportunities to enhance service standards and achieve key objectives. You will work closely with all service areas to assess resource implications, analyse business activities, and implement more efficient working practices.
Your ability to evaluate processes, and introduce improvements will be essential in shaping a more effective and responsive service. If you have a passion for innovation and a commitment to excellence, we’d love to hear from you!
Home / Hybrid Working Consideration
Applications for homeworking or hybrid working will be considered for this post, subject to a trial period and in accordance with East Lothian Council’s Home Working and Worksmart Policies which can be found. Home or Hybrid working options can be discussed with candidates invited for interview. All applicants must live in the UK and will be expected to attend Council offices from time to time as required.
Job Details
To undertake a range of development duties associated with the improvement of service delivery, process improvement and stakeholder involvement for the service.
To contribute and drive continuous improvement in the People & Council Support Service and throughout the organisation. Working with all service areas in identifying opportunities to improve service standards and deliver key objectives by reviewing the resource implications of service demands, taking a lead role for investigating and analysing business activities and processes to implement efficient working practices.