Overview
Senior Supervisor – Consumer Finance Directorate role at Financial Conduct Authority (FCA).
Division – Consumer Finance
Salary - National (Edinburgh and Leeds) ranging from £52,400 to £64,700 and London ranging from £57,700 to £70,000 per annum (Salary offered will be based on skills and experience).
About The FCA The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. The Consumer Finance Directorate is responsible for the supervision and policy making for the consumer finance market encompassing 30,000 firms. Our vision is to ensure consumers have access to affordable credit and services, receive fair treatment when they are in financial difficulty at the earliest opportunity, and have access to good quality debt advice at the right time. The Consumer Finance market includes a diverse range of firms such as credit cards, motor finance, credit brokers, high-cost credit, mainstream lenders, mortgage intermediaries, debt managers, credit unions, and more. We are recruiting for a Senior Supervisor in our Mainstream Lenders team to build stakeholder, investigative and project management skills and improve how firms in Consumer Finance operate to deliver better outcomes for consumers.
Responsibilities
* You will undertake a holistic review of a firm's business model and strategy to identify how conduct risks could cause harm to consumers and/or markets
* Manage your caseload efficiently, keeping clear records and using data to make sound judgements that solve complex supervisory problems
* Undertake multi-firm project work aimed at improving standards on a particular theme or aspect of firm conduct, which could be cross-cutting across several portfolios in Consumer Finance, or focused on one sector
* Develop constructive working relationships with senior management in the firms we supervise, and set clear expectations to firms
* Where necessary, influence and persuade firms using formal powers where appropriate, to change their conduct or behaviour to deliver better outcomes for consumers
* Contribute to the continuous improvement of internal processes by suggesting changes that result in better outcomes and efficient use of resources
What you will get from the role
* Gain exclusive insights into the workings of firms across the sector, engaging directly with senior stakeholders to discuss strategy and influence positive change
* Work alongside stakeholders across the FCA including Resolution and Insolvency, Legal and Enforcement teams
* Contribute to initiatives that enhance consumer outcomes and help create a fair and more transparent financial sector
Skills and Qualifications
We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme, click Here)
Minimum
* Prior experience building constructive relationships with key contacts, both internally and externally
* Prior experience analysing complex information, identifying key risks of harm, and making risk-based regulatory judgements
* Proven experience of working within a financial analysis and/or accountancy role
Essential
* Ability to prioritise workload and manage time effectively in a high-pressure environment
* Strong sense of accountability and the ability to drive pragmatic action-based solutions; experience in the retail lending sector is essential to support this
* High standard of written work; able to prepare papers ahead of firm meetings and engage effectively with firms in writing
* Strong judgement with the ability to assess facts and provide clear rationale for recommendations
* Strong analytical skills to assess and analyse risks or consumer harms
* Influencing and negotiation skills to persuade others while maintaining integrity
* Coaching and development experience to support less experienced team members
Our Values & Diversity
We are an inclusive employer and aim to cultivate a culture that respects individual strengths, views, and experiences. We support diversity through employee resource groups and flexible working arrangements where possible.
Did you know? 50% of our Executive Committee were the first in their family to attend university.
Benefits Of Working At The FCA
* 25 days holiday per year plus bank holidays
* Hybrid working (up to 60% remote)
* Private healthcare with Bupa
* Non-contributory Pension of at least 8% of basic salary (up to 12% with age)
* Life assurance of eight times basic salary
* Income protection
We also offer a flexible benefits scheme to tailor your package. We welcome flexible arrangements, including part-time, staggered hours, and job shares.
Follow this link to life at the FCA: Life at the FCA
Application Support
We are committed to removing barriers and ensuring our application process is accessible. If you have an accessibility need or disability requiring changes to the recruitment process, please contact your recruiter.
Useful Information and Timeline
* Role graded as Senior Associate
* Advert Closing Date: 19 October
* CV Review/Shortlist: 20–21 October
* Case study / Competency Based Interview: Week commencing 27 October
Your Recruiter will discuss the process with you; please inform them if you will be unavailable for any date.
Got a question? Contact: Riley Fox at Riley.fox@fca.org.uk
Applications must be submitted through our online portal. Applications sent via email will not be accepted.
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