We are looking for a Digital Project Manager to work for a legal claims client in Rawtenstall
Its hybrid 3 days in office 2 WFH
Client Profile
We’re looking for a proactive and purpose-driven Digital Project Manager to join them. You’ll play a key role in the coordination and delivery of our internal digital campaigns and systems — including our website, social media channels, SEO strategy, ambassador activity, and digital client touchpoints.
This is a hands-on role focused on ensuring our digital communications and platforms are effectively managed, aligned with our goals, and help us better support veterans across the UK. You’ll be part of a growing organisation dedicated to providing veterans with access to essential services — including support for noise-induced hearing loss (NIHL) claims.
Key Responsibilities
* Manage and oversee internal digital projects, including website updates, content changes, campaign tracking, and ambassador-led initiatives.
* Scope and deliver SEO, social media, and email campaigns to improve lead quality, engagement, and overall awareness.
* Develop digital project plans with clear deliverables, timelines, and KPIs.
* Collaborate with internal teams and external partners (e.g. law firms, developers) to execute campaigns and site improvements.
* Ensure all digital outputs are compliant with legal and regulatory requirements.
* Track performance using Google Analytics, Facebook Insights, and related tools.
* Manage and optimise digital content based on feedback and user behaviour.
* Help oversee feedback loops from clients and team members to improve digital journeys and client experience.
* Keep digital communications and journeys clear, compliant, and user-friendly.
* Anticipate potential issues in campaign performance or technical delivery and act proactively.
* Work closely with our marketing, outreach, and client support teams to ensure alignment and clear communication.
Essential Skills & Experience
* Proven experience as a digital project manager or campaign coordinator (in-house or agency).
* Strong understanding of digital platforms and tools (WordPress, Google Ads, Meta Business Suite, LinkedIn).
* Working knowledge of SEO principles and PPC platforms, with the ability to interpret data and make informed decisions.
* Experience working with or managing third-party suppliers (e.g. designers, developers).
* Excellent organisational and time management skills.
* Ability to prioritise tasks across multiple projects and meet deadlines.
* Comfortable working in a mission-driven organisation with changing priorities.
* Strong interpersonal and communication skills – written and verbal.
Desirable (but not essential)
* Familiarity with veteran-facing communications or working in the third sector.
* Experience working within a regulated environment (e.g. legal, healthcare, finance).
* Experience with the coordination and management of events.
* UX or CRO knowledge to optimise user journeys and lead conversions.
What We Offer
* The chance to be part of a growing organisation making a real difference to the lives of veterans.
* Flexibility and the opportunity to help shape our digital roadmap and delivery model.
* Supportive and collaborative team culture.
* Future career development opportunities in marketing, strategy, and digital leadership.
If you're a driven digital professional who wants your work to have real impact, we’d love to hear from you