Senior Commercial Account Handler
Location: East Grinstead (Hybrid working available if desired)
Package: £Negotiable + Benefits
Green Insurance, a key part of Brown & Brown UK, have been providing insurance services and advice for business and private clients for over 40 years. With offices throughout Kent and Sussex, we offer a wide range of insurance services for commercial organisations, including specialised trades, and families, homes and valued possessions of private clients.
As part of their ongoing commitment to looking after their clients and team we're looking to appoint a Senior Commercial Account Handler, working out of our head office in Bexhill. The new hire will help ensure that workloads remain balanced and clients receive the service level they are used to.
This role is designed to assist client with day to day requirements (MTA's, document queries, SME renewal reviews) whilst leading by example to the rest of the Commercial team and supporting the Account Executives with renewal preparation and new business quotations.
The day to day:
* Assisting clients on renewals, new business quotations, managing relationships with key stakeholders and delivering outstanding service to them
* Proactively develop a pipeline of referrals from existing clients to obtain new business
* Working with clients to expand and develop their coverage to ensure they have the right cover
* Liaising with the broking and support team to ensure all documentation is accurate
* Actively negotiating with Underwriters as required to secure the best terms
* Working in a compliant and timely manner on all cases.
* Ensuring Retention levels and income targets are achieved.
* Working with the regional management team to achieve business objectives and support with the development of colleagues
What's on offer:
* A highly passionate and motivated team that look after each other as well as their clients
* A negotiable basic salary with all the normal benefits (Holiday, Pension, Death in Service), flexible benefits access post probation and access to the annual share save scheme.
* Full support (including funding) for professional qualifications (post probation)
About you:
* You'll have 5+ years' experience within an Account Handling role covering Commercial Motor Fleet and associated lines (Commercial Combined, Business Interruption, Material Damage and Liability)
* Ideally, you'll be Cert CII Qualified and be looking to progress within a client focused organisation
* A well-developed skill set that includes high level Communication (written, verbal, video), Interpersonal, Stakeholder Management, Organisational and IT skills coupled with a keen eye for detail.
* Previous experience with Acturis is highly beneficial
* Able to interpret policy wordings and draw accurate conclusions
* A full driving licence would be beneficial for future client visits
For more information please apply online or contact Daniel Hurley.
Job Types: Full-time, Permanent
Benefits:
* Company events
* Employee stock purchase plan
* Work from home
Work Location: Hybrid remote in East Grinstead (West Sussex)