Service Advisor
1. Main Dealership based in Norwich,
2. Salary: £28,000 plus bonus + Overtime (1 in 4 Saturdays)
3. Hours: Monday – Friday, 8:30am – 6:00pm | 1 in 4 Saturdays (paid at overtime)
4. Job Type: Full-Time, Permanent
Are you an experienced Service Advisor looking to join a reputable main dealership with one of the motor industry's most respected brands? Do you thrive in a customer-focused environment and want long-term career progression within a supportive team?
We are working with a well-regarded main dealership in Norwich to find a dedicated and professional Service Advisor to join their successful aftersales team. With a strong emphasis on customer satisfaction and employee development, this is an excellent opportunity for someone with motor trade experience looking to take the next step in their career.
What You’ll Be Doing:
5. Acting as the first point of contact for all service customer
6. Booking in vehicles for servicing and repair
7. Providing updates and advice on required work, timescales, and costs
8. Liaising between customers and the workshop to ensure a smooth service experience
9. Upselling additional services and products where appropriate
10. Ensuring excellent customer satisfaction and building lasting relationships
What We’re Looking For:
11. Previous experience as a Service Advisor within the motor trade (essential)
12. A professional, confident, and customer-focused approach
13. Excellent communication and interpersonal skills
14. Strong organisational abilities and attention to detail
15. Proficiency with dealership management systems and Microsoft Office
What’s In It For You:
16. Competitive basic salary with bonus earning potential
17. Paid overtime for Saturday work (1 in 4 rota)
18. Long-term career progression opportunities within a respected brand and dealer group
19. Supportive, friendly team environment
20. Ongoing training and development
If you’re ready to join a forward-thinking dealership that truly values its staff and customers, apply today with your CV. All applications will be treated with the strictest confidence.
If you are interested in hearing more about this Service Advisor job in the Norwich area, please contact Danielle at Perfect Placement Today.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.