Homes Team Administrator About the Role We are looking for an organised and proactive Homes Team Administrator to provide accurate and efficient administrative support to our Homes Team. This is a varied and rewarding role where you will play a vital part in supporting service delivery, maintaining data systems, and ensuring excellent customer service for our residents and partners. Key Responsibilities You will provide comprehensive administrative support to the Homes Team, including managing data and asset systems, coordinating meetings, raising orders, maintaining records (such as EPCs), and supporting projects. Deliver excellent customer service while handling sensitive information responsibly and produce accurate reports and information for internal and external stakeholders. Who You’ll Work With Internal teams including Repairs and Homes Teams Colleagues across the organisation Contractors and external partners Residents Essential Skills & Experience Experience working in an administrative role Strong data entry experience Excellent customer service skills Strong IT skills, including Microsoft Office and CRM systems Good numeracy, communication, and organisational skills Ability to work both independently and as part of a team Ability to meet deadlines and produce high-quality work Commitment to confidentiality and data protection Personal Attributes Positive, ‘can-do’ attitude Additional Requirements Basic DBS check required Our Values At North Wales Housing, everything we do is guided by our values: One Team – achieving more together Build Trust – being honest, reliable, and accountable Be Open – embracing diversity and inclusivity Learn – continuously improving and developing At North Wales Housing, we’re committed to being open to all and closed to prejudice. We welcome applications from people of all backgrounds and experiences, and we work hard to ensure our recruitment process is fair, inclusive and accessible to everyone. We value diversity, encourage authenticity, and believe we achieve more as One Team. If you need any adjustments or support during the recruitment process, please let us know — we’re here to help you to be at your best. Why Join Us? You’ll be joining a supportive, values-driven organisation where your work truly makes a difference to residents and communities across North Wales. Job Applicant Privacy Notice We value your privacy and are committed to protecting your personal data during the recruitment process. The information you provide will be used solely for assessing your application and, if successful, for onboarding purposes. Your data will be handled securely and in accordance with applicable data protection laws. For full details on how we collect, use, and store your information, please read our complete Job Applicant Privacy Notice Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .