£27000 - £30000 per annum + 34 days holiday, life assurance + moreBruton, Somerset
IT Technician
IT Support Technician – Bridgwater – £27,000 – £30,000
I am seeking an IT Support Technician to work educational environment. The role will be working Monday – Friday on-site with occasional travel to other local sites, handling hardware, software, network and telephony support, whilst working alongside other technicians. The successful IT Support Technician will provide support either face-to-face, email or phone to a network of internal customers, and will ensure that all problems are either solved or escalated to the correct members of the IT team. You will be required to be aware of and stick to the Service Level Agreement and ensure that you do all in your power to meet these service levels. You will provide support to bespoke software and hardware devices as well as having strong experience in the Microsoft office family of products.
Benefits for the IT Support Technician
1. 26 days holiday + bank holidays
2. Life assurance
3. Enhanced sick pay
4. Medicash – Healthcare Cash Plan
5. Performance related annual bonus
6. Pension
As the successful IT Support Technician, you will have knowledge of some or all the following:
7. IT Support experience
8. Windows 10 support and troubleshooting experience
9. supporting Office365
10. Printer and scanner fixes
11. telephony support
12. Application support
13. Active Directory
14. Basic Exchange queries
15. DNS/DHCP