Job Description
Were excited to be recruiting for a new Pensions Specialist role with one of the UKs leading wealth management organisations, based in either their Bristol or Cirencester offices. This hybrid opportunity offers a brilliant blend of technical challenge, stakeholder interaction, and career development.About the Role: Joining a supportive team of around 15 people and reporting to the Helpline Support Manager, youll provide technical pensions advice and guidance to internal stakeholders via Live Chat, email, and phone supporting queries around the advice framework and delivering excellent service within agreed service levels.Youll also support continuous improvement and knowledge sharing across the business by:Resolving technical and advice queries quickly and accuratelyLeading improvements to tools and systems that help colleagues work more efficientlyDelivering tailored presentations to new and existing stakeholdersProviding in-depth support on complex queries via a dedicated consultation serviceActing as a subject matter expert on internal projectsContributing to training delivery and drafting technical contentAbout You: Were looking for someone with strong pensions expertise and excellent communication skills. Ideally, youll be:Level 4 Diploma qualified (with a willingness to work towards Level 6)Experienced in applying financial planning knowledge in a practical settingConfident handling technical queries and explaining complex concepts clearlySkilled in analysing queries and tailoring responses appropriatelyA team player, confident leading training and sharing best practicesKnowledge of financial services products and advice frameworks would be beneficial.Whats in it for You?
This company offers an outstanding benefits package, including:Competitive salaryUp to 25% annual bonus10% non-contributory pension (rising with service), with additional matching10x life assurance, PHI, and critical illness coverPrivate medical & dental insurance28 days holiday + bank holidays, with the option to buy more6 months fully paid maternity/paternity leaveFree on-site parkingOngoing professional development and hybrid working flexibilityHours : MondayFriday, 9am5pmLocation : Bristol or Cirencester (2 days per week in the office)TPBN1_UKTJ