Job Description
Section 20 Consultation Manager
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£55,000-£60,000 pa + benefits
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Farringdon, Croydon or Maidstone – hybrid working
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We’re looking for a Section 20 Consultation Manager to join our Section 20 Team on a permanent basis here at Southern Housing!
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Reporting to the Director of Customer Transactions, you will provide strong and clear leadership of the Section 20 team, ensuring they are managed, motivated, supported and driven to develop and provide excellent customer service second to none in the sector.
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You’ll be based at one of our main offices in either Farringdon, Croydon, Maidstone or Sittingbourne, with the option for working in a hybrid way when appropriate and as agreed with your manager. You will be expected to work flexibly to meet customer and business needs including the possibility of some evening working and from different geographic locations as may be needed.
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Key responsibilities include:
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1. In conjunction with the Head of Property Management, Senior Property Managers work with and oversee Property Management team colleagues for block specific s20 consultations for works and services making sure that our ability to recover costs is protected together with making sure that leaseholders’ rights are respected and views taken on...