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Attendance administrator and family attendance support worker

Barnstaple
The Harbour Schools Partnership
Support worker
Posted: 25 May
Offer description

Salary: NJC Grade D: £26,824 - £28,598 FTE (This will be paid pro-rata to reflect hours and weeks worked)

Working Pattern: This is a permanent position working 37 hours per week, 39 weeks per year (Monday to Friday)

The Park Community School are seeking a Family Support Worker (Attendance) to join our team. This is an excellent opportunity for someone who enjoys working with young people and is committed to supporting their learning, engagement and personal development.

At The Park Community School, we strive to be a positive, caring community where every individual is valued and respected. We aim to provide a high‑quality learning environment that promotes curiosity, independence and a love of lifelong learning.

You will play a vital role in supporting students to access the learning environment; positively impacting their wellbeing and development, and contributing to an inclusive, supportive, and purposeful school community.

About the Role

The postholder will work under guidance to provide support in addressing the needs of pupils and families who need particular help to overcome barriers to attendance.

Main Responsibilities:

* Tracking and supporting good attendance

* Working with key families to provide Attendance system guidance

* Targeting the improvement of severely absent students

* Establishing constructive relationships with parents/carers, exchanging information, facilitating their support for their child’s attendance, access and learning and supporting home to school and community links

* Providing pastoral support

* Carrying out home safe and well visits

What We’re Looking For

We are looking for someone who brings confidence, reliability, patience and strong communication skills, and who is committed to supporting young people in a busy secondary environment.

Essential

* Proven experience of working with children of relevant age

* Strong literacy and numeracy skills (Level 2 equivalent)

* Full working knowledge of relevant policies/codes of practice and awareness of relevant legislation

* Awareness of safeguarding responsibilities

* Ability to work collaboratively as part of a team

* Ability to build positive relationships with both students and adults

Desirable

* Experience of working with the national curriculum and child centred intervention programmes

* Understanding of child development and barriers to learning

* Confidence to chair meetings and hold challenging conversations

Why Join Us?

You will become part of a dedicated team working to ensure every child has the opportunity to thrive. We offer:

* A supportive and collaborative working environment

* Opportunities for ongoing training and professional development

* The opportunity to make a meaningful difference to young people’s lives

If you’re enthusiastic about supporting students and would enjoy contributing to a positive and purposeful school environment, we’d love to hear from you.

This role requires an enhanced DBS disclosure.

To apply for this role please submit your application online; your supporting statement should outline your suitability for the post.

The closing date for applications is 12 noon on 4th June 2026, interviews will be held on Tuesday 9th June 2026.

Successful applicants will be subject to an online search. 

The Harbour Schools Partnership require all applicants to be eligible to work in the UK with no restrictions, as we are unable to offer sponsorship/work visas. You will be required to provide proof of Right to Work at interview stage.

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