Overview
If you enjoy providing great service and working in a team, we have just the opportunity for you at our Bishopston practice.
Responsibilities
* Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team.
* Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.
* Your great client service during a client's visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.
* You will greet each client and offer support, guidance and expertise, managing payments and future bookings confidently.
* Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.
* This is a 13 Month Fixed Term maternity cover position working 37 hours per week.
* Monday - 8:30am-7:00pm
* Wednesday - 8:30am-5:30pm
* Thursday - 8:30am-5:30pm
* Friday - 8:30am-7:00pm
Attributes required
* You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
* You can provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
* You are calm, attentive and always focus on the clients' needs.
* You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
* You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy's first visit to the vet
* Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.
Benefits
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.
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