Job Description
We are looking to recruit a Health Club Assistant to join the team at our Elevation Health Club within the Old Thorns Hotel & Resort.
Main Responsibilities
* To greet guests and members in a polite and friendly manner
* To deliver the highest standards of customer service at all times
* To assist on the reception desk
* To perform pool tests and hourly checks
* To ensure all queries relating to health club are dealt with in a professional manner
* To assist in the membership recruitment process
* To undertake shift procedures in the correct manner
* To maintain a thorough working knowledge of the company booking/IT system
* To assist with ensuring the Health Club is well presented at all times, that high standards of cleanliness are maintained and undertake routine tasks as needed
Qualifications
Knowledge, Skills & Experience Required:
* Possess good communication skills and have a friendly and professional manner
* Be able to deliver a high standard of customer service
* Be able to work early and late shifts, and over the weekend
* Be able to work under pressure
* An interest in the Health and Fitness industry is advantageous
Additional Information
Old Thorns Company Benefits
* Countryside setting
* A large variety of Learning & Development opportunities (including apprenticeships and courses)
* Free meals on duty
* Free on-site parking
* Long Service Awards & Long Service Holiday Entitlement
* Employee Recognition Programmes
* 28 days paid holiday entitlement
* Refer a Friend Bonus Scheme (£100)
* Discounts across all Food & Beverage outlets
* Discounted access to our on-site gym and pool
* Discounts on Spa Treatments and Products
* Discount on Golf Retail Products in the Proshop
* Discounts on hotel rooms and Hotel-Run events (including our Tribute Nights!)