Cloud Operations Engineer
£30,000 to 50,000 GBP
Bonus
Onsite WORKING
Location: Cheltenham, Gloucester, South West - United Kingdom Type: Permanent
Cloud Operations Engineer / Lead Engineer (Multiple Roles)
Location: Cheltenham (Onsite, 5 days per week)
Levels: Multiple hires (junior to senior)
Eligibility: UK Citizen and eligible for SC clearance
Working Pattern: 24/7 shift-based operational environment
Package: Competitive salary depending on experience plus shift allowance
Overview
We are hiring multiple Cloud Operations Engineers and Lead Engineers to join a highly secure, mission-critical cloud operations team.
The role is open to a broad range of backgrounds, including Computer Science graduates, Linux-focused infrastructure engineers, Kubernetes/platform engineers, and individuals from live service or service desk environments with strong incident management experience.
This is a hands-on operational engineering role focused on maintaining stability, availability, and performance of a complex, secure cloud platform operating at scale.
Key Responsibilities Provide frontline operational support for secure cloud infrastructure and platform users
Troubleshoot and resolve critical incidents across live production systems
Lead or support incident response, escalation, and coordination during shifts
Operate within a 24/7 rota supporting high-priority workloads and services
Follow, maintain, and improve operational runbooks and incident procedures
Identify opportunities to reduce operational toil and improve service reliability
Support mentoring and knowledge sharing for junior engineers (senior roles)
Engage with internal stakeholders and third parties during critical incidents
Technical Environment Linux (strong hands-on experience required)
Kubernetes (deployment, troubleshooting, and platform support)
Infrastructure as Code (Terraform or similar tools)
Cloud-native networking and system troubleshooting
Observability and monitoring tools
APIs and integration services
Secure, restricted, air-gapped cloud environments
Required Experience Strong experience working with Linux-based systems in production environments
Background in live service support, infrastructure operations, or platform engineering
Experience troubleshooting system, application, or network-level issues
Exposure to Kubernetes and/or containerised environments
Understanding of infrastructure, networking, and operational support principles
Ability to operate in high-pressure, incident-driven environments
Willingness to learn and operate within highly secure cloud architectures
Desirable Experience Kubernetes administration or advanced troubleshooting experience
Infrastructure as Code experience (Terraform or similar)
Exposure to observability and monitoring platforms
Experience working in 24/7 operational environments
Prior experience coordinating shifts or leading small technical teams
deep expertise in secure cloud operations, Kubernetes platforms, and large-scale infrastructure engineering.
Reference: AMC-AQU-COEC
Postcode: GL52
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