We are looking for a Fraud Investigator with a background in property insurance claims handling and fraud investigation, or experience in insurance fraud prevention roles. Knowledge of building pathology is highly desirable. The role involves investigating claims, engaging with customers and third parties for evidence gathering.
A Bit About The Job
This position supports property claims. As a Fraud Claims Investigator, you will review potentially fraudulent claims referred from various sources, investigate them appropriately, and help ensure genuine claims are settled promptly. The primary focus will be on residential and commercial property claims, aligned with policy cover, philosophies, and standards.
You will handle customer interactions, requiring effective telephony skills and the ability to make quick decisions. You will manage your workload while working as part of a team to maintain an active caseload of investigations.
Skills And Experience We’re Looking For
* Thorough knowledge of the insurance buildings industry related to personal and commercial property.
* Good technical knowledge and experience of commercial and personal insurance claims, including material damage and consequential loss claims.
* Understanding of buildings pathology for personal and commercial claims.
* Experience in insurance fraud investigations and their possible outcomes.
* Ability to manage personal workload effectively.
What You’ll Get For This Role
We invest in our colleagues, offering:
* Salary circa £39,000 (dependent on location, skills, experience, and qualifications)
* Bonus opportunity of 8% of annual salary, based on performance
* Generous pension scheme with contributions up to 14%
* 29 days holiday plus bank holidays, with options to buy or sell up to 5 days
* Up to 40% discount on Aviva products and other retailer discounts
* Up to £1,200 of free Aviva shares annually through our Share Plan and Save As You Earn scheme
* Supportive policies including parental and carers leave
* Flexible benefits, including sustainability options like cycle to work
* Paid volunteering days and participation in Aviva Communities
* Support for wellbeing with various tools and resources
Learn more and see your potential total reward using our salary calculator.
Aviva Is For Everyone
We are inclusive and welcome applications from all backgrounds and experiences. Even if you don’t meet every qualification, we encourage you to apply. We support flexible working arrangements, including part-time and job share options. Our flexible working model allows most employees to spend about 50% of their time in the office, combining flexibility with team collaboration.
To learn more about working at Aviva, visit our website. We interview every disabled applicant who meets the minimum criteria; please notify us via email if you have a disclosed disability.
#J-18808-Ljbffr