You'll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships, and going above and beyond to make our customers happy. This isn't your average retail role; it's much more than just a store job. As a retail supervisor, you'll serve customers, support the Store Manager, check deliveries, pick items from the warehouse, and stock shelves. It can be hot in the summer and cold in the winter, but if you take pride in your work and your team, our customers will notice and love us all the more for it.
Day-to-day
1. Supporting: Standing in for the Store Manager when needed, motivating and engaging the team, and coaching to grow sales and achieve targets.
2. Mucking in: Checking and unpacking deliveries, stocking shelves, cleaning the branch, and preparing orders.
3. Delivering great service: Providing excellent customer experiences with a smile, regardless of how busy it is, and coaching the team to do the same.
4. Building relationships: Asking questions and ensuring customers leave with everything they need.
5. Creating a positive environment: Maintaining product availability and branch standards, making the branch a place everyone enjoys working in.
At Toolstation, we're interested in your growth, so you can develop your talents and potentially become a future leader. We're one of Britain's fastest-growing multi-channel retailers of tools, accessories, and building supplies, part of Travis Perkins plc. Our store expansion and diverse group offer many opportunities for ambitious individuals.
We value:
* Hard work and passion: No retail experience needed; focus on great service, and we'll teach you the rest.
* Teamwork: Be ready to get involved and contribute.
* Positive attitude: Ensure customers have a great experience.
* Reliability: Be dependable, flexible, and fun to work with.
* Authenticity: Bring your true self to work and let your personality shine.
What you'll get
We offer opportunities to express yourself and grow your career within retail, with support through training and our Toolstation Academy. Benefits include:
* 22 days' holidays + Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme
* Cycle to work scheme
* Save and buy as you earn
* 20% discounts across Travis Perkins companies
* Financial education and support
* Recognition awards
* Discounts at over 1000 retailers
* Family-friendly policies for maternity, paternity, adoption, and surrogacy
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