Data and Business Support Coordinator
Home-Based
About Us
At Family Action, we transform lives by providing practical, emotional and financial support to those experiencing poverty, disadvantage and social isolation.
Since 1869, weve been building stronger families, and today, we work with over 60,000 families across more than 190 services. We also support thousands more through national programmes and grants, helping everyone find the tools to overcome challenges and thrive.
We are now looking for a Data and Business Support Coordinator to join us on a part-time, permanent basis, working 22.2 hours per week.
The Benefits
- Salary of £25,221 - £27,780 per annum pro rata
- Annual leave starting at 25 days pro rata, rising by 1 day each April to a maximum of 30 days, plus bank holidays
- Up to 6% matched-pension contributions
- Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- Enhanced paid sick leave and paid family leave provisions
- Eye care and winter flu jabs vouchers
- Cycle to work scheme
- Investing in your professional development with ongoing quality training and career development opportunities
This is a fantastic opportunity for a highly organised, data-savvy administrative or business support professional with financial systems experience to join our impact-driven organisation.
Youll have the chance to build your confidence and capability with a suite of modern digital tools, platforms and reporting systems, enabling you to stretch your skills and boost your career potential.
And, with the added flexibility of a part-time schedule, youll be able to shape a work/life balance that truly works for you, creating the space to thrive, recharge and bring your best self to a role that truly matters.
The Role
As a Data and Business Support Coordinator, you will provide high-quality data, administrative and organisational support across allocated regional services and projects.
Working alongside the Deputy Director and Operational Management team, youll take ownership of key administrative, reporting and data functions, ensuring everything from monitoring activity to financial processes is accurate, timely, and reliable.
Youll also play a pivotal role in coordinating regional priorities, supporting recruitment processes, collating reports and documentation, and anticipating upcoming priorities to help ensure smooth service delivery and effective business operations.
Additionally, you will:
- Support regional activities as part of a virtual support team
- Fulfil business needs and capacity gaps
- Provide cover during absence
- Carry out admin and PA tasks for senior team members
- Act as the first point of contact for inbound queries
About You
To be considered as a Data and Business Support Coordinator, you will need:
- Demonstrable experience within an administrative or business support role
- Experience of maintaining financial systems, including credit card returns and invoice processing
- Experience collating statistical information and analysing data using a Case Recording System Database
- Experience interpreting and creating data reports in formats such as Excel, Sway or Power BI
- Experience with Co-pilot, Microsoft Forms, Sway, PowerPoint and similar tools
- Proficiency in Word for Windows, Excel, Access databases and systems such as Canva
- Strong organisational, communication and coordination skills
- The ability to manage health and safety systems within an office environment and ensure policy compliance
- Level 3 in Business Administration or an equivalent qualification
The closing date for this role is 24th November 2025.
Other organisations may call this role Business Support Coordinator, Administrator, Team Administrator, Office Assistant, Personal Assistant, PA, Executive Assistant, EA, Receptionist, Administration Officer, Office Manager, or Business Support Officer.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for an interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us, and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children, and we strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and we will reimburse your travel costs if you attend an interview in person.
So, if you want to take on a rewarding role as a Data and Business Support Coordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
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