Summary
We’re looking for someone with a love of history and an eye for detail, who’s friendly and open with people. This role is about looking after a historic house and its collections of precious objects, furniture and works of art. It’s about presenting all of this to people visiting, and helping to make every person’s day memorable and enjoyable.
Salary: £16,536 pro rata (£25,837.50 FTE)
Hours: 1248 hours per year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.
Contract Duration: Permanent
Working Pattern: You will work 1 in 3 weekends as part of a rota, as well as some public holidays. Typically, you will work 24 hours per week, but some flexibility will be required to help cover annual leave, and occasional evening work for events will be required.
Interview Date: Thursday 7th May
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
Reporting to the Collections & House Manager, you will work as part of a small group of deeply committed conservation staff, as well as a large and very active volunteer cohort. You will deliver great standards of presentation, conservation cleaning and collections care. As part of a rota, you’ll lead the daily volunteer briefings and be their key contact whilst they are onsite. This picturesque property is just four miles outside of Dorking, however you're likely to need your own transport to get here.
What you'll be doing
As a Collections Assistant, you’ll be working with a great housekeeping team in an incredible place, helping with the day-to-day operations, cleaning and care of the collections and house. No detail will go unnoticed, and you’ll keep a keen eye on everything from the environmental conditions in a room, to signs of wear and tear. You’ll also keep accurate records.
In this visitor facing role, we’d love you to talk to visitors about the work you’re doing, and the collections we have. You'll help to manage the house volunteers, creating a warm and welcoming environment for them. You'll also be part of the wider team of employees and volunteers, helping to cover where necessary.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking for
We’d love to hear from you if you're:
1. good hand-to-eye skills, and happy to work from ladders or scaffold towers
2. comfortable working in a flexible and adaptable way
3. focused on giving great service to everyone you meet
4. a team player, but also happy to work on your own initiative
5. well-organised and versatile
6. willing to learn new skills.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
•Substantial pension scheme of up to 10% basic salary
•Free entry to National Trust places for you, a guest and your children (under 18)
•Rental deposit loan scheme
•Season ticket loan
•EV car lease scheme (for roles that meet the salary criteria)
•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
•Flexible working whenever possible
•Employee assistance programme
•Free parking at most Trust places