Job Description
Portico are on the lookout for a Receptionist, to join our small Front of House team at a multi-occupied flagship building in the city.
As a corporate receptionist you will be the first point of contact for visitors, clients and staff, demonstrating the highest level of customer service and professionalism.
Key duties include: -
* Welcoming and booking in visitors using a visitor management system
* Managing occupier and visitor requests and queries
* Making a client's arrival journey, seamless and memorable through engagement and innovation.
* Creating memorable innovations for clients to generate a WOW factor.
* Preparing for tomorrow's business day while delivering on today's operations.
* Working collectively with service partners to achieve a one team approach.
* Assisting with all aspects of event preparation through to successful delivery
Shift details: Monday - Friday, 8am - 5pm
Salary: £27, 500
Qualifications
The successful candidate will have strong communication, good attention to detail and the natural initiative to take tasks on automatically. They must be a people person and show good levels of flexibility and adaptability to manage differing client needs.
Passionate about service and an excellent multitasker, the successful candidate will be the go-to person in the building and will need to focus on building strong and lasting relationships with the tenants.
Customer service experience is required for the role, preferably within a corporate, 5* hotel or airline environment.
Additional Information
What's in it for you?
* Excellent holiday allowance
* Pension contributions,
* Life insurance
* Enhanced annual leave
* Recommend a Friend Bonus Scheme
* Thank you voucher scheme.
* 24-hour personal helpline for employees, providing counselling & information services.
* Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
* Our Training Academy provides excellent training and development opportunities for our people.