Title: Housing Officer Company: Golden Lane Housing Salary: £34,067 Location Based: Hampshire, Sussex and Berkshire For more information on the Job Description and to apply with your CV and Cover Letter, please visit our website - Home | GLH | Supported housing for adults with a learning disability Golden Lane Housing is a leading national supported housing provider, committed to empowering people with learning disabilities and autistic people to live fulfilling lives. Guided by our core values, we strive to deliver services that support our tenants and colleagues. Other benefits include: 27 days of annual leave in year 1, increasing to 31 days Car Allowance of £606.96 Home Working Allowance of £4,820.04 3 paid volunteer days per year to support a charity of your choice An additional paid day off for your birthday 5% employer pension contribution, plus death-in-service benefit for pension members Enhanced payments for statutory leave A variety of cost-saving benefits, including a cycle-to-work scheme, tech buying scheme, lease car scheme, and retailer discounts Your responsibilities will include: Manage a geographical patch providing front line housing management services to tenants Ensure all repairs are reported to the property services team Ensuring the maximisation of income and minimising loss through monitoring of all rent Identifying, engaging, and maintaining relationships with key stakeholders To succeed in this role you will have the following: Dealing effectively with potentially difficult situations and managing customer conflict Good interpersonal skills, empathy and understanding with the ability to build positive relationships and partnerships Proven experience hitting targets within a target driven role A working knowledge of the supported housing sector desirable Experience working in a service role, preferably within the housing or care sector. Please note that we are not able to offer visa sponsorship for this position. Only applicants with the legal right to work in the United Kingdom without sponsorship will be considered Job Types: Full-time, Permanent Pay: £34,067.00 per year Schedule: Monday to Friday Work Location: On the road