Permanent - Full Time – 40 Hours
An exciting opportunity has arisen within our growing Refurbishment business for a
Contracts Administrator
to join a dynamic Partnership team.
Working out of our Nottingham office within a wider delivery team and reporting to the Contracts Manager, you will carry out contract administration duties supporting refurbishment contracts. These will include the collation and processing of data, handover documents along with administration management and rectification of defects post-handover.
You'll make and book in appointments for both Tenants and Sub-contractors, recording the appointments on MS outlook, and you'll assist in updating various external systems ie. Riskhub and Total Mobile.
In addition to delivering a quality administrative service to our team, client, and customer base,you will take telephone calls from our clients and customers reporting progress issues or defects and forward on to the relevant Site Manager.
We are looking for a pro-active and engaging individual with strong communication skills and customer service experience. You will have excellent administration skills, comfortable in the use of Microsoft Office, and ideally with some experience of CRM systems.
You will be an experienced administrator with a proven track record of successfully managing the workload across planned maintenance programmes. Knowledge of the construction industry and internal + external programmes is also required.
Benefits
* Bonus entitlement based on performance KPIs
* Holidays - 26 days
* Life Assurance
* Pension
* Private medical insurance
* Ability to purchase additional holiday
* Access to discount portal
* Cycle to Work scheme and the Lovell Way to EV
* Digital GP
* Employee assistance programme
* Sharesave scheme
As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects.
We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams.
The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all.