We're Hiring: Operations Customer Service Coordinator Location: Immingham Docks Pay Rate: £13.21per hour Hours: 40 hours per week / Monday to Friday Are you organised, proactive, and passionate about delivering outstanding customer service? We're looking for an Operations Customer Service Coordinator to join our team and support the smooth running of our operations while ensuring a first-class customer experience. About the Role This is a varied and fast-paced role where you'll play a key part in supporting operational activities, managing processes, and building strong relationships across internal teams and external stakeholders. You'll help ensure efficiency, safety, and continuous improvement within the department. Key Responsibilities Operations & Customer Service: Become fully proficient in company systems, ensuring compliance with internal and legislative requirements Maintain accurate records and provide updates to the Line Manager when required Monitor process timelines, identifying and escalating any potential delays Work collaboratively with internal and external stakeholders to maintain high levels of customer satisfaction Review and act on operational reports provided by the Data Analyst teamTeam Collaboration & Support: Support a positive, engaged, and productive team environment Assist colleagues across the team during peak periods or absences Liaise with stakeholders to suppor...