Overview
We are looking for a Technical Support Engineer to provide on‑going support to trials and field service support for a Deployable Military Air Traffic Control (ATC) radar and radio systems at various locations.
Responsibilities
* Support the transportation, installation and set‑up / take‑down of the radar system as required
* Undertake scheduled maintenance of equipment, including fault diagnosis & local repair as required
* Undertake inspection and testing under project guidance
* Liaise with management and support engineers to provide user feedback to the business
* Assist in the delivery of user training
Qualifications
* Proven experience of supporting ATC solutions from both a hardware and software viewpoint (civil or military background)
* Understanding of customer's ATC operations from a technical support viewpoint
* Experience of customer ATC site operations
* Proven experience in supporting complex electro/mecanical air traffic management systems
* Ability to generate and deliver timely and accurate oral and written reports concerning equipment condition and serviceability to varying management levels as required
* Holding current SC clearance or be eligible to gain this as required
Desirable Qualifications
* Experience in preparation, set up and field support of deployable military C4I capabilities and systems
* Experience in the set up and maintenance of TACAN systems
* Qualified to IET 17th Regulations, electrical installation checks
* ATSEP Certified
Benefits
* Performance‑related bonus (grade dependent)
* Half day every Friday, usually finishing around 13:00
* 28 days annual leave (plus bank holidays) with opportunity to buy up to 40 hours per year (pro‑rata)
* 24 hours volunteering paid for
* Matched pension scheme
* Life cover
* 24/7 Employee Assistance Program and access to a mental wellbeing app
* Employee discount shopping schemes on major brands and retailers
* Gym membership discounts
Security Clearance Requirement
Due to the nature of the work at Thales, many of our roles are subject to security restrictions. This role requires a Security Clearance (SC). It would be advantageous if currently held; otherwise the successful applicant must undergo, achieve and maintain SC clearance prior to commencing employment.
To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks.
Please visit the UKSV website for further guidance: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels.
Equal Opportunity
Thales ensures equal opportunities, pay and working conditions for all.
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