EAC are representing a fast-growing Organisation in Milton Keynes who are on the lookout for an Internal Sales Coordinator to join it's small but dynamic based team. The company partners with a large-scale, high-end manufacturing facility overseas and prides itself on delivering exceptional customer experiences.This is a key position supporting the business's continued growth, where the ideal candidate will play a vital role in upholding the company's reputation for professional and premium-level service. On Offer for Internal Sales Coordinator: Salary £28,000 - £30,000 Company Annual Bonus 25 days annual leave plus bonus Opportunity to take an extra 5 days annual leave (salary sacrifice) Monday - Friday 8:30am - 5:00pm 1 day working from home (once succesful probation has passed) Key Responsibilities: Serve as the first point of contact for all incoming customer communications (via phone, email, and online channels) Process and manage sales orders from entry to delivery Build and maintain strong relationships with customers and internal stakeholders Handle customer queries related to orders, acting as the face of the business Oversee and coordinate the order supply chain Provide ongoing support to the sales team through accurate data entry and administrative tasks Manage swatch processes including requests, stock levels, dispatch, and reporting Collaborate closely with the Procurement and Supply Chain teams to ensure smooth operations Monitor and assist with stock control Support cross-functional teams as needed and contribute to departmental needs through cross-training Take ownership of customer service processes from initiation to resolution or appropriate handover Show a willingness to learn and offer support across departments About You: Must have experience Processing Orders Previous experience in a similar customer service or internal coordination role Highly conscientious, with a commitment to delivering a high standard of service Strong communication and organisational skills Able to work both independently and as part of a collaborative team If you're looking to be part of a growing company with a supportive team environment and the opportunity to make a real impact, we’d love to hear from you.