Do you love delivering amazing customer service?
As part of our exciting expansion, we're looking to grow our customer service & sales support team with additional Customer Service Advisors, ensuring we deliver the exceptional levels of service required in a modern digital market. Our customers include both B2C e-commerce consumers and B2B trade businesses across the UK and beyond.
PSA is a leading international distributor of Consumer Electronics & IT Products with offices in Salisbury, London, Northampton, Rotterdam, Rhode Island & Melbourne.
We manufacture a range of high-quality IT, mobile & consumer electronics products. We also work worldwide distributing and e-tailing brands such as Duracell, Braun, Oral-B, HP, Acer and many others.
What does our ideal candidate look like?
You will need to have a proven track record with at least 2 years in a Customer Service or Sales Administration role, either face to face or over the telephone. You'll have the ability to communicate well with both your colleagues and clients, and deal with a varied workload via email and phone.
Specifically, we are looking for individuals with the following:
* A genuine passion for great customer service and a desire to help solve customer problems and support our team of account managers.
* Excellent verbal and written communication skills.
* A desire to work in a team and help colleagues.
* The ability to solve problems and resolve customer complaints in a positive way.
* Excellent IT skills using the basics.
* A passion for achieving goals and motivation to reach targets.
If this is you, we'd love to hear from you
What you can expect from us as:
* A modern, fun working environment.
* 22 days holiday (pro-rata) plus public holidays.
* Birthday leave on us
* Company pension scheme.
Our standard hours are Monday to Friday – 09:00 to 17: Hr week.
Job Types: Full-time, Permanent
Pay: £27,000.00 per year
Benefits:
* Casual dress
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
Ability to commute/relocate:
* Salisbury SP1 1EY: reliably commute or plan to relocate before starting work (required)
Experience:
* customer service: 1 year (required)
Work Location: In person
Reference ID: CSF-SAL25