About TECwomen CIC:
TECwomen CIC provides an online community, in-person events and training opportunities for women, girls and those with an under-represented gender expression, across Cornwall with a focus on technical, engineering, and creative digital skills (T.E.C). We focus on sectors where these people are under-represented in the workplace and in education. This is a global problem, with local ramifications in Cornwall.
We have been running the award-winning TECgirls project since 2019 and TECwomen CIC was established in June 2022. We operate in an agile environment, continuously learning and adapting to meet our mission.
Role Purpose
The Operations Administrator provides vital administrative support to ensure the smooth delivery and monitoring of TECwomen CIC's funded training programmes.
Key Responsibilities
Data Collection & Data Entry
* Collect participant data in person and remotely, including contact details, eligibility evidence, and feedback
* Enter data into spreadsheets and reporting trackers to support accurate outcome monitoring
* Maintain consistency and accuracy across all project-related data
Claims & Financial Administration
* Collate receipts, timesheets and supporting evidence for monthly or quarterly funding claims
* Upload and manage invoices and expenses using Hubdoc
* Work closely with the team to ensure timely and compliant expense reporting
Document & Record Management
* Maintain organised digital records and filing systems
* Scan and securely store relevant documents, including signed attendance sheets, feedback forms, and ID checks
* Verify participant eligibility and manage ID documentation as required
Event & Workshop Administration
* Prepare and print workshop materials, pack event kits, and provide admin support during event delivery
* Set up and manage online booking forms and event registration pages
* Record attendance and collect feedback during events, and assist with post-event wrap-up and documentation
* Manage the inventory of training equipment, monitor its use and generally keep equipment organised and easy to locate. This will involve storing equipment used after an event.
Meeting Support
* Schedule meetings and coordinate internal communications
* Prepare agendas, take accurate minutes, and follow up on actions
* Assist with communications to participants, partners and delivery staff
* Book meeting rooms and external spaces, ensuring catering is in place
Monitoring & Reporting
* Update internal trackers and logs for project outputs and participant outcomes
* Support the preparation of monitoring reports and impact summaries for funders
* Contribute to improving administrative tools and processes where needed
Skills and Experience
Essential:
* Previous experience in an administrative support role
* Confident using Microsoft Office or Google Workspace, particularly spreadsheets
* High level of accuracy and attention to detail
* Excellent verbal and written communication skills
* Comfortable speaking with a range of stakeholders, including programme participants, funders, and partner organisations
* Ability to learn and follow systems and procedures quickly
* Organised, proactive, and able to manage your workload with minimal supervision
* A team player who values collaboration and shared success
Desirable:
* Experience working on a grant funded project or in a non-profit organisation
* Familiarity with digital tools like Hubdoc, Eventbrite, or Mailchimp
* An existing DBS check
Applications close: 3rd Sept 2025
Interviews in Truro: 10th, 11th Sept 2025
Start Date: No later than 13th Oct 2025 is preferred
Job Title: Operations Administrator
Location: Truro (Office-based, open to flexible working conversations)
Contract Type: Permanent, Full-Time 37.5 hours per week
Salary: £24,570 – £26,000 depending on experience
This role is subject to a DBS check.
Job Type: Full-time
Pay: £24,570.00-£26,000.00 per year
Benefits:
* Company pension
Ability to commute/relocate:
* Truro TR1 2LL: reliably commute or plan to relocate before starting work (required)
Education:
* A-Level or equivalent (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Application deadline: 03/09/2025
Expected start date: 13/10/2025